Employee Relations Specialist: Investigations & Compliance

Pilot Company; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Nationwide Medical Plan/Dental/Vision

401(k) Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Job summary

Pilot Company is seeking an Employee Relations professional to handle routine activities related to employee relations, policy and compliance. The role involves investigating complaints, reviewing background and MVR results, and escalating issues as needed.

You will collaborate with HR business partners and leadership to resolve employee and guest concerns, and you will compile document requests related to regulatory matters and potential litigation threats.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in business administration, HR management, employee relations or related field preferred.
• Minimum one year experience in HR related field preferred.
• General knowledge of all company policies.
• General knowledge of federal and state labor laws.

Responsibilities

• Assign, monitor and investigate team member and guest complaints; escalate when necessary.
• Monitor and review background check and MVR results; escalate when necessary.
• Resolve common team member operational questions and concerns; escalate when necessary.
• Collaborate with HRBPs and business leaders to resolve team member and guest issues.
• Compile document requests related to employee relations, DOL, EEOC and litigation threats.

Skills

Organizational skills

Communication

Independence

Ethical behavior

Team collaboration

Problem solving

Education

High school diploma

Bachelor’s degree in business/HR/employee relations

Job description

Pilot Company is seeking an Employee Relations professional to handle routine activities related to employee relations, policy and compliance. The role involves investigating complaints, reviewing background and MVR results, and escalating issues as needed.

You will collaborate with HR business partners and leadership to resolve employee and guest concerns, and you will compile document requests related to regulatory matters and potential litigation threats.