Employee Relations Specialist — HR & Benefits Support

Automatic Data Processing, Inc.; Lancaster (Lancaster County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) with 3.5% Employer Match

11 Paid Holidays + Floating Holiday

12 Weeks Paid Parental Leave

Early Friday closure at 3 PM

Summer Hours – Office closes at 12 PM

Job summary

Housing Development Corporation MidAtlantic (HDC) is seeking a Full-Time Employee Relations Coordinator at the Corporate Office in Lancaster, PA. The role partners with HR to address employee concerns, investigations, performance matters, and leave and accommodation support.

You will manage payroll processing with ADP, maintain HRIS records, support benefits enrollment, and ensure compliance with laws. Travel up to 10% and a mission-driven environment.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or related field preferred, or equivalent work experience.
• Two to four years’ experience in Employee Relations or HR Generalist role preferred.
• PHR or SHRM-CP certification preferred.
• Experience with HRIS and ADP payroll systems is a plus.

Responsibilities

• Serve as the primary point of contact for employee relations concerns, with professionalism and confidentiality.
• Assess, manage, and resolve employee relations matters across the lifecycle, including performance concerns and conflicts.
• Conduct impartial workplace investigations with interviews, documentation review, and findings recommendations.
• Maintain confidential employee records and identify trends for improvement.
• Provide guidance on employee relations, performance management, and risk mitigation to managers.
• Collaborate with HR leadership on active cases and outcomes, with legal counsel as needed.
• Manage workers’ compensation claims and unemployment hearings in partnership with HR leadership.
• Oversee payroll processing, HRIS updates, and reports to support decision-making.

Skills

Employee relations

Investigations

Communication

Discretion & confidentiality

Leave management

Problem solving

Education

Bachelor’s degree in Human Resources or related field

PHR or SHRM-CP certification preferred

Tools

ADP

HRIS

Payroll systems

Job description

Housing Development Corporation MidAtlantic (HDC) is seeking a Full-Time Employee Relations Coordinator at the Corporate Office in Lancaster, PA. The role partners with HR to address employee concerns, investigations, performance matters, and leave and accommodation support.

You will manage payroll processing with ADP, maintain HRIS records, support benefits enrollment, and ensure compliance with laws. Travel up to 10% and a mission-driven environment.