Employee Relations Specialist

Jabil; Florence (KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Prescription Drug, &

Job summary

Jabil, Inc. in Florence, KY is seeking an Employee Relations Specialist to foster a productive work environment at the onsite Florence campus. You will investigate complaints, coach managers, ensure policy and labor law compliance, and promote fair treatment across the organization.

The role requires 3–5 years of ER experience, a related degree, and the ability to deliver trainings while maintaining confidential records and partnering with HRBPs and legal counsel.

Qualifications

• 3–5 years of progressive employee relations experience.
• Manufacturing or technology environment preferred.
• Knowledge of federal and state employment laws (FLSA, ADA, FMLA, Title VII).

Responsibilities

• Conduct thorough investigations into employee complaints and misconduct.
• Guide managers and employees on performance, discipline, and policy interpretation.
• Facilitate mediations and conflict resolution processes.
• Ensure consistency of policies and labor law compliance.
• Develop and deliver trainings on communication, diversity, and anti-harassment.
• Maintain confidential case records.
• Partner with HRBPs and legal counsel on complex issues.
• Stay updated on employment law and best practices.
• Contribute to employee engagement initiatives.
• Prepare reports on ER trends and improvements.

Skills

Investigation

Policy interpretation

Conflict resolution

Training delivery

Records management

Data analysis

Interpersonal communication

Teamwork

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Master's degree or HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)

Tools

Microsoft Office Suite

HRIS systems

Job description

How Will You Make An Impact?

The Employee Relations Specialist at Jabil, Inc. will be responsible for fostering a positive and productive work environment by providing expert guidance and support on employee relations matters. This role involves resolving workplace issues, ensuring compliance with company policies and labor laws, and promoting fair and consistent treatment for all employees.

Location

This role will be based on-site at our Florence, KY facility and will be a campus resource.

Shift

This individual will be working 1st/2nd shifts, as necessary, so flexibility will be needed.

What Will You Do?

• Conduct thorough and impartial investigations into employee complaints, grievances, and alleged misconduct, including harassment, discrimination, and policy violations.
• Provide guidance and coaching to managers and employees on employee relations issues, including performance management, disciplinary actions, conflict resolution, and policy interpretation.
• Facilitate mediations and other conflict resolution processes to resolve workplace disputes constructively.
• Ensure consistent application of company policies, procedures, and relevant labor laws across all levels of the organization.
• Develop and deliver training programs for managers and employees on topics such as effective communication, conflict resolution, diversity and inclusion, and anti-harassment.
• Maintain accurate and confidential records of all employee relations cases and investigations.
• Partner with Human Resources Business Partners (HRBPs) and legal counsel to address complex employee relations issues and ensure compliance.
• Stay abreast of changes in employment law and best practices in employee relations, recommending updates to company policies as needed.
• Contribute to the development and implementation of initiatives aimed at enhancing employee engagement and a positive workplace culture.
• Prepare reports and analyze data related to employee relations trends, identifying areas for improvement and recommending solutions.

How Will You Get Here?

Education

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Master's degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Experience

• 3-5 years of progressive experience in employee relations or a similar role, preferably in a manufacturing or technology environment.
• Some high-volume ER case experience, more specifically relating to the non-exempt population.
• Or equivalent education, experience, and/or training.

Knowledge, Skills, Abilities

• Demonstrated exposure conducting objective and thorough investigations into workplace complaints.
• In-depth knowledge of federal and state employment laws and regulations (e.g., FLSA, ADA, FMLA, Title VII).
• Strong interpersonal, communication (written and verbal), and active listening skills.
• Excellent conflict resolution, mediation, and negotiation abilities.
• Proven ability to maintain confidentiality and exercise sound judgment and discretion.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What Can Jabil Offer You?

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities