Employee Relations Specialist

jabil; Florence (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Match

Tuition Reimbursement

Paid Time Off

Employee Stock Purchase Plan

Job summary

Jabil, based in Florence, KY, seeks an Employee Relations Specialist to foster a productive work environment by guiding managers and staff on policy interpretation, performance management, and dispute resolution. This on-site role supports manufacturing operations with first/second shift flexibility and requires strong investigative skills and labor-law knowledge.

The ideal candidate will have 3–5 years in ER, experience with non-exempt populations, and a relevant HR degree or certification.

Qualifications

• 3–5 years of progressive experience in employee relations, preferably in a manufacturing or technology environment.
• High-volume ER case experience, particularly with non-exempt employees.
• Bachelor's degree in HR, Business, or related field; Master’s or HR certification preferred.

Responsibilities

• Investigate employee complaints and misconduct impartially.
• Provide coaching on performance, disciplinary actions, and policy interpretation.
• Facilitate mediations and conflict resolution processes.
• Ensure consistent application of policies and labor laws.
• Develop and deliver training on HR topics for managers and staff.
• Maintain confidential records of ER cases and investigations.
• Collaborate with HRBPs and legal counsel on complex issues.
• Monitor employment law changes and update policies as needed.

Skills

Investigations

Employment law knowledge

Communication skills

Conflict resolution

Discretion / confidentiality

Data analysis

HRIS proficiency

MS Office

Education

Bachelor's degree in HR/Business

Master's degree or HR certification

Tools

HRIS systems

Microsoft Office Suite

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How Will You Make An Impact?

The Employee Relations Specialist at Jabil, Inc. will be responsible for fostering a positive and productive work environment by providing expert guidance and support on employee relations matters. This role involves resolving workplace issues, ensuring compliance with company policies and labor laws, and promoting fair and consistent treatment for all employees.

Location:

This role will be based on-site at our Florence, KY facility and will be a campus resource.

Shift:

This individual will be working 1st/2nd shifts, as necessary, so flexibility will be needed.

What Will You Do?

• Conduct thorough and impartial investigations into employee complaints, grievances, and alleged misconduct, including harassment, discrimination, and policy violations.
• Provide guidance and coaching to managers and employees on employee relations issues, including performance management, disciplinary actions, conflict resolution, and policy interpretation.
• Facilitate mediations and other conflict resolution processes to resolve workplace disputes constructively.
• Ensure consistent application of company policies, procedures, and relevant labor laws across all levels of the organization.
• Develop and deliver training programs for managers and employees on topics such as effective communication, conflict resolution, diversity and inclusion, and anti-harassment.
• Maintain accurate and confidential records of all employee relations cases and investigations.
• Partner with Human Resources Business Partners (HRBPs) and legal counsel to address complex employee relations issues and ensure compliance.
• Stay abreast of changes in employment law and best practices in employee relations, recommending updates to company policies as needed.
• Contribute to the development and implementation of initiatives aimed at enhancing employee engagement and a positive workplace culture.
• Prepare reports and analyze data related to employee relations trends, identifying areas for improvement and recommending solutions.

How Will You Get Here?

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Master's degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Experience:

• 3-5 years of progressive experience in employee relations or a similar role, preferably in a manufacturing or technology environment.
• Some high-volume ER case experience, more specifically relating to the non-exempt population.
• Or equivalent education, experience, and/or training.

Knowledge, Skills, Abilities:

• Demonstrated exposure conducting objective and thorough investigations into workplace complaints.
• In-depth knowledge of federal and state employment laws and regulations (e.g., FLSA, ADA, FMLA, Title VII).
• Strong interpersonal, communication (written and verbal), and active listening skills.
• Excellent conflict resolution, mediation, and negotiation abilities.
• Proven ability to maintain confidentiality and exercise sound judgment and discretion.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What Can Jabil Offer You?

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities