Employee Relations Specialist

Jabil; Florence (SC); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Match

Paid Time Off

Tuition Reimbursement

Life, AD&D, Disability Insurance

Commuter Benefits

Employee Assistance Program

Job summary

Jabil in Florence, KY. is seeking an experienced Employee Relations Specialist to lead investigations into workplace complaints and advise managers on disciplinary actions and performance management.

This role emphasizes policy interpretation, confidentiality, and collaboration with HR and legal counsel. The position requires 3–5 years of ER experience in a manufacturing or technology environment, strong communication skills, and a track record of conflict resolution and data-driven problem

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Master's degree or HR certification preferred.
• 3–5 years of progressive employee relations experience, preferably in manufacturing or tech.

Responsibilities

• Conduct thorough investigations into employee complaints and misconduct.
• Provide guidance to managers on performance management and disciplinary actions.
• Facilitate mediations and conflict resolution processes.
• Ensure consistent application of policies and labor laws.
• Develop and deliver training on communication, conflict resolution, and anti-harassment.
• Maintain confidential case records and documentation.
• Collaborate with HRBPs and legal counsel on complex issues.
• Stay updated on employment laws and advise policy updates.
• Contribute to employee engagement and positive workplace culture.
• Prepare reports analyzing ER trends and improvement opportunities.

Skills

Investigation experience

Employment law knowledge

Communication

Mediation/conflict resolution

Confidentiality

Analytical skills

HRIS & Microsoft Office

Education

Bachelor's in HR/Business

Master's degree or HR certification preferred

Tools

HRIS systems

Microsoft Office

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How Will You Make An Impact?

• Conduct thorough and impartial investigations into employee complaints, grievances, and alleged misconduct, including harassment, discrimination, and policy violations.
• Provide guidance and coaching to managers and employees on employee relations issues, including performance management, disciplinary actions, conflict resolution, and policy interpretation.
• Facilitate mediations and other conflict resolution processes to resolve workplace disputes constructively.
• Ensure consistent application of company policies, procedures, and relevant labor laws across all levels of the organization.
• Develop and deliver training programs for managers and employees on topics such as effective communication, conflict resolution, diversity and inclusion, and anti-harassment.
• Maintain accurate and confidential records of all employee relations cases and investigations.
• Partner with Human Resources Business Partners (HRBPs) and legal counsel to address complex employee relations issues and ensure compliance.
• Stay abreast of changes in employment law and best practices in employee relations, recommending updates to company policies as needed.
• Contribute to the development and implementation of initiatives aimed at enhancing employee engagement and a positive workplace culture.
• Prepare reports and analyze data related to employee relations trends, identifying areas for improvement and recommending solutions.

Location:

This role will be based on-site at our Florence, KY facility and will be a campus resource.

Shift:

This individual will be working 1st/2nd shifts, as necessary, so flexibility will be needed.

How Will You Get Here?

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Experience:

• 3-5 years of progressive experience in employee relations or a similar role, preferably in a manufacturing or technology environment.
• Some high-volume ER case experience, more specifically relating to the non-exempt population.
• Or equivalent education, experience, and/or training.

Knowledge, Skills, Abilities:

• Demonstrated exposure conducting objective and thorough investigations into workplace complaints.
• In-depth knowledge of federal and state employment laws and regulations (e.g., FLSA, ADA, FMLA, Title VII).
• Strong interpersonal, communication (written and verbal), and active listening skills.
• Excellent conflict resolution, mediation, and negotiation abilities.
• Proven ability to maintain confidentiality and exercise sound judgment and discretion.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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