Employee Relations Specialist

Mental Health Association, Inc.; Chicopee (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Mental Health Association, Inc. is seeking a compassionate HR professional to aid in employee investigations and relations in a dynamic non-profit setting. This role requires a minimum of 2 years of HR experience, focusing on promoting fairness in workplace culture and assisting with sensitive issues.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (403B, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Long Term Disability

Qualifications

• Minimum 2 years of HR experience, exposure to employee relations and investigations.
• Strong interpersonal and communication skills.
• Understanding of employment law and HR best practices.

Responsibilities

• Conduct internal investigations related to employee concerns and policy violations.
• Collaborate with HR leadership on employee relations matters.
• Maintain confidentiality and adhere to policies.

Skills

Interpersonal skills

Communication skills

Job description

MHA is seeking a compassionate, detail-oriented HR professional to support internal investigations and employee relations in a fast-paced, mission-driven nonprofit environment. Reporting directly to our VP and Director of HR, this role plays a key part in promoting fairness, confidentiality, and adherence to policy through active involvement in internal employee investigations. In addition, the role contributes to broader employee relations efforts and helps foster a respectful, values-driven workplace culture.

This is an excellent opportunity for someone with 2+ years of HR experiencewho is ready to grow their expertise in investigations and employee relations while making a meaningful impact every day.

Schedule: M-F 9 am-5 pm

Key Responsibilities:

• Conduct and assist with internal investigations related to employee concerns, misconduct, harassment, or policy violations
• Conduct and document interviews, gather relevant evidence, and help ensure the timely, impartial resolution of cases
• Maintain strict confidentiality and adhere to all organizational policies and legal compliance standards
• Collaborate with HR leadership to address employee relations matters and support a positive workplace environment
• Contribute to the development and refinement of HR policies and procedures
• Support and help deliver training on workplace behavior, ethics, and compliance
• Assist with additional HR projects as assigned, such as audits or case tracking

Qualifications:

• Minimum 2 years of experience in HR, with exposure to employee relations, investigations, or compliance.
• Strong interpersonal and communication skills, especially in navigating sensitive conversations.
• Understanding of employment law, HR best practices, and documentation standards.
• Ability to handle confidential information with discretion and professionalism.
• Experience in the nonprofit or human services sector is a plus.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability