Employee Relations Partner

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition assistance

Retirement plans

Job summary

Jefferson Health Plans seeks an Employee Relations Partner to manage complex employee relations matters and drive fair, compliant outcomes from intake through final resolution. You will partner with HRBPs, leadership, Legal, and Compliance to mitigate risk and strengthen culture.

The role requires 5+ years in HR, investigation expertise, and strong communication. The position supports enterprise-wide investigations and proactive risk reduction across Jefferson Health Plans.

Qualifications

• Bachelor’s Degree in Human Resources or related field.
• 5 years of HR experience.
• Investigation Methodology & Credibility Assessment.
• Employment Law & Compliance Expertise.
• Business Writing & Documentation Excellence.
• Objectivity & Sound Judgment Under Pressure.
• Risk Assessment & Legal Exposure Analysis.
• Root cause analysis skills.

Responsibilities

• Lead complex workplace investigations end-to-end, including intake, investigation planning, witness interviews, evidence review, credibility assessments, and final determination with defensible documentation in accordance with Jefferson policy, tools and process.
• Ensures employee respect and care during investigation process for the accuser and the accused
• Serve as the enterprise subject matter expert on investigations and employee relations practices, ensuring consistency and standardization across business units and geographies.
• Provide strategic guidance and execution of progressive discipline, corrective action, and performance management, ensuring alignment with Just Culture principles and organizational standards.
• Manage EEOC charges, state agency complaints, and litigation support, including position statements, documentation, and coordination with legal counsel.
• Conduct adverse impact analyses for reductions in force (RIFs), restructures, and other employment actions to ensure equitable outcomes and minimize legal exposure.
• Lead threat assessment processes and workplace violence response, partnering with security, Legal, and leadership to mitigate risk and ensure safe outcomes.
• Interpret and apply HR policies, employment laws, and regulatory requirements, providing consistent, risk-informed recommendations to leadership and HRBPs.
• Proactively identify and escape systemic employee relations risks, leveraging data, trends, and case analysis to recommend enterprise-wide interventions in partnership with HRBP’s and leadership.
• Develop and deliver training and guidance for leaders on investigations, documentation, discipline, and compliance standards.
• Maintain comprehensive and audit-ready case documentation, reporting, and tracking, ensuring accuracy, confidentiality, and regulatory compliance.
• Provides support as part of HR team assignments in relation to specific projects and initiatives to support the organization.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Skills

Investigation methodologies

Employment law expertise

Credibility assessment

Risk assessment

Business writing

Analytical thinking

Education

Bachelor’s Degree in Human Resources or related field

Job description

Philadelphia, Pennsylvania, United States

Aug 11, 2026

The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Job Description

Summary
The Employee Relations Partner provides specialized expertise in managing complex employee relations matters, ensuring fair, consistent, and legally compliant outcomes. This role partners closely with Strategic HRBPs, leadership, Labor Relations Partners, Legal, and Compliance to mitigate risk and support a positive workplace environment. This role also drives enterprise insights through trend analysis, identifying systemic risks and informing proactive strategies to strengthen culture, reduce liability, and improve employee experience.

Job Duties

• Lead complex workplace investigations end-to-end, including intake, investigation planning, witness interviews, evidence review, credibility assessments, and final determination with defensible documentation in accordance with Jefferson policy, tools and process.


• Ensures employee respect and care during investigation process for the accuser and the accused


• Serve as the enterprise subject matter expert on investigations and employee relations practices, ensuring consistency and standardization across business units and geographies.


• Provide strategic guidance and execution of progressive discipline, corrective action, and performance management, ensuring alignment with Just Culture principles and organizational standards.


• Manage EEOC charges, state agency complaints, and litigation support, including position statements, documentation, and coordination with legal counsel.


• Conduct adverse impact analyses for reductions in force (RIFs), restructures, and other employment actions to ensure equitable outcomes and minimize legal exposure.


• Lead threat assessment processes and workplace violence response, partnering with security, Legal, and leadership to mitigate risk and ensure safe outcomes.


• Interpret and apply HR policies, employment laws, and regulatory requirements, providing consistent, risk-informed recommendations to leadership and HRBPs.


• Proactively identify and escape systemic employee relations risks, leveraging data, trends, and case analysis to recommend enterprise-wide interventions in partnership with HRBP’s and leadership.


• Develop and deliver training and guidance for leaders on investigations, documentation, discipline, and compliance standards.


• Maintain comprehensive and audit-ready case documentation, reporting, and tracking, ensuring accuracy, confidentiality, and regulatory compliance.


• Provides support as part of HR team assignments in relation to specific projects and initiatives to support the organization.


• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Minimum Qualifications

• Bachelor’s Degree in Human Resources or related field


• 5 years of relative HR experience


• Investigation Methodology & Credibility Assessment


• Employment Law & Compliance Expertise


• Business Writing & Documentation Excellence


• Objectivity & Sound Judgment Under Pressure


• Risk Assessment & Legal Exposure Analysis


• Root cause analysis skills

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Regular

Employee Entity

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Jefferson Health Plans offers comprehensive, high-quality, and affordable health coverage, ensuring support for individuals throughout their lifelong health journey.

Insurance Carriers Insurance Financial Services

Company size 501–1,000 employees

Company type Privately held Founded 1984

Total funding 0

Momentum

Team growth

Momentum

Team growth

1% in 12 mo

1,227 employees on LinkedIn

May 23 Apr 26

Employee experience

What it’s like inside

2.3

3 reviews

34% would recommend

Culture & values

Culture & values 2.0

Work-life balance

Work-life balance 2.7

Career opportunities

Career opportunities 2.0

Compensation & benefits 2.9

Capital

Funding history

Apply For This Role

Company Jefferson Health Plans

Location Philadelphia, Pennsylvania, United States