Employee Relations Manager - Leaves and Accommodations

RealREPP; California (MO); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

Annual bonus program

Paid parental leave

Training and professional development

Wellness benefits

Equality and non-discrimination

Job summary

RealREPP is seeking an experienced leave and accommodation professional to design, launch, and grow its leave and accommodation capability within the Employee Relations Center of Excellence. You will shape the operating model, workflows, and tools while guiding employees and leaders through sensitive matters across a multijurisdictional workforce.

Working with the Senior Employee Relations Manager, you will implement processes, educate stakeholders, and continuously improve the program.

Qualifications

• 7–10 years of progressive experience in leave administration and related HR functions.
• Bachelor’s degree in HR or related field; leaves and accommodations certifications are a plus.
• Experience building or centralizing a leave/accommodation program.
• Deep knowledge of FMLA, CFRA, ADA, FEHA, PWFA, USERRA and related laws.
• Strong judgment, empathy, discretion, and case management skills.

Responsibilities

• Design and implement workflows, forms, notices, toolkits, procedures, reports, and Workday solutions for leave and accommodations.
• Lead communication, readiness, and education for approved processes, tools, and technology.
• Administer complex time-away-from-work and accommodation matters, identify risk, and upscale sensitive cases before action.
• Personally manage complex leave and accommodation cases from intake through return to work or closure, while escalating sensitive or uncertain matters.
• Collaborate with stakeholders to continuously improve the program and ensure compliance across jurisdictions.

Skills

Leave administration

HR compliance

Employee relations

Case management

FMLA

CFRA

ADA

FEHA

PWFA

USERRA

Education

Bachelor’s degree in HR or related field

Leaves/accommodations certifications (plus)

Tools

Workday

Job description

We are seeking an experienced leave and accommodation professional to help design, launch, and grow this capability within an evolving Employee Relations Center of Excellence. Working closely with the Senior Employee Relations Manager, you will meaningfully influence how the work is designed and delivered, from the service model, workflows, forms, and toolkits to implementation, education, and continuous improvement. You will also personally guide employees and leaders through complex and sensitive matters across a multijurisdictional workforce.

Position Details

• Help shape the operating model, including processes, roles, decision points, stakeholder handoffs, measures, and escalation paths.
• Design and implement practical workflows, forms, notices, toolkits, procedures, reports, quality controls, educational resources, and Workday solutions.
• Lead communication, implementation, stakeholder readiness, and education for approved processes, tools, and technology.
• Administer complex time-away-from-work and workplace accommodation matters, identify risk, evaluate program effectiveness, recommend improvements, and upscale sensitive or uncertain matters before action is finalized.
• Personally manage complex leave and accommodation cases from intake through return to work or closure, while identifying risk, evaluating program effectiveness, improving processes, and escalating sensitive or uncertain matters before action is finalized.

Qualifications

• 7-10 years of progressive experience in leave administration, workplace accommodations, benefits, employee relations, Human Resources compliance, or a related function, with at least 3 years of experience in a leave and accommodations role.
• Bachelor’s degree in HR or a related field preferred; certifications in leaves and accommodations are a plus.
• Experience building, improving, or centralizing a leave, accommodation, or related Human Resources program or service model.
• Strong knowledge of federal, California, and other state and local leave and accommodation requirements, including FMLA, CFRA, ADA, FEHA, PWFA, USERRA, confidentiality, and return-to-work practices.
• Sound judgment, empathy, discretion, communication, and case management discipline, with the ability to move between program development, stakeholder education, and detailed case work.
• A hands-on working style and the ability to move comfortably between building the program, supporting employees and leaders, and managing the detailed case work required to deliver it.

Benefits

As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family:

• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Medical, dental, and vision insurance (100% paid for employee)
• Annual bonus program based upon performance, achievement, and company profitability
• Term life, AD&D insurance, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Training and professional development opportunities and company-paid memberships for professional associations and licenses
• Wellness benefits
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*