Employee Relations Manager — Flexible Hybrid Hours Coaching

ServiceNow; Rock Springs (WY); Hybrid; USD 76,000 - 123,000; Full time

Benefits offered by this job

Coaching

Coverage

Flexible hybrid hours

Job summary

ServiceNow in Rock Springs, WY is seeking an Employee Relations Manager to lead with delegation and strategic influence. The role offers a generous pay range and a voice in shaping company strategy, with a flexible hybrid work approach for entrepreneurial generalists.

The position emphasizes building cross-department relationships, clarifying ambiguous issues, and guiding decisions across time zones while maintaining ServiceNow quality standards.

Qualifications

• Self-awareness to identify problems to solve.
• Strong written and verbal communication under scrutiny.
• Excellent organizational skills and ability to juggle multiple workstreams.
• Working knowledge of Work Ethic alongside mentoring abilities.
• Ability to ask probing questions before debating.
• Ability to disagree professionally without taking it personally.

Responsibilities

• Make peace with clarity-seeking ambiguity and ship anyway
• Pressure-test assumptions before they harden into expensive mistakes
• Carry the analytical thinking thread across time zones and tools
• Meet established deadlines while upholding ServiceNow quality standards
• Keep the WY engine running while you rebuild parts of it
• Read ServiceNow's signals and reprioritize without being asked
• Make general tradeoffs visible so ServiceNow can weigh them
• Build and sustain strong working relationships across departments

Skills

Self-awareness

Communication (written & verbal)

Organizational skills

Mentoring chops

Questioning mindset

Constructive disagreement

Job description

ServiceNow in Rock Springs, WY is seeking an Employee Relations Manager to lead with delegation and strategic influence. The role offers a generous pay range and a voice in shaping company strategy, with a flexible hybrid work approach for entrepreneurial generalists.

The position emphasizes building cross-department relationships, clarifying ambiguous issues, and guiding decisions across time zones while maintaining ServiceNow quality standards.