Employee Relations Manager

ServiceNow; Rock Springs (WY); Hybrid; USD 76,000 - 123,000; Full time

Benefits offered by this job

Coaching

Coverage

Flexible hybrid hours

Job summary

ServiceNow in Rock Springs, WY is seeking an Employee Relations Manager to lead with delegation and strategic influence. The role offers a generous pay range and a voice in shaping company strategy, with a flexible hybrid work approach for entrepreneurial generalists.

The position emphasizes building cross-department relationships, clarifying ambiguous issues, and guiding decisions across time zones while maintaining ServiceNow quality standards.

Qualifications

• Self-awareness to identify problems to solve.
• Strong written and verbal communication under scrutiny.
• Excellent organizational skills and ability to juggle multiple workstreams.
• Working knowledge of Work Ethic alongside mentoring abilities.
• Ability to ask probing questions before debating.
• Ability to disagree professionally without taking it personally.

Responsibilities

• Make peace with clarity-seeking ambiguity and ship anyway
• Pressure-test assumptions before they harden into expensive mistakes
• Carry the analytical thinking thread across time zones and tools
• Meet established deadlines while upholding ServiceNow quality standards
• Keep the WY engine running while you rebuild parts of it
• Read ServiceNow's signals and reprioritize without being asked
• Make general tradeoffs visible so ServiceNow can weigh them
• Build and sustain strong working relationships across departments

Skills

Self-awareness

Communication (written & verbal)

Organizational skills

Mentoring chops

Questioning mindset

Constructive disagreement

Job description

Come work as an Employee Relations Manager at ServiceNow, where strong Delegation skills are noticed and genuinely valued. The manager role rewards what you've built — 7 years of Delegation — with $76,000 - $123,000 and a voice in ServiceNow strategy.

Key Responsibilities

• Make peace with clarity-seeking ambiguity and ship anyway
• Pressure-test assumptions before they harden into expensive mistakes
• Carry the Analytical Thinking thread across three time zones and two tools
• Meet established deadlines while upholding ServiceNow quality standards
• Keep the WY engine running while you rebuild parts of it
• Read ServiceNow's general signals and reprioritize without being asked
• Make general tradeoffs visible so ServiceNow can weigh them
• Build and sustain strong working relationships across departments

What You'll Bring

• The self-awareness to know which problems are yours to solve
• Sharp written and verbal communication, tested under scrutiny
• Sharp organizational skills and an ability to juggle multiple workstreams
• Working knowledge of Work Ethic alongside transferable Mentoring chops
• The instinct to ask "what would change your mind?" before debating
• A communicator who can disagree without making it personal

ServiceNow is a Rock Springs, WY-based company on a quality-focused path to redefine the general industry. You'll find a flat structure where the best argument wins, regardless of title.

Right now in Rock Springs, the Employee Relations Manager chair sits open and the door is unlocked.

• The package speaks for itself: $76,000 - $123,000, coaching, coverage, and the flexible hybrid hours that entrepreneurial general pros expect.