Employee Relations Manager

Jobtailor; West Covina (CA); On-site; USD 103,000 - 138,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Retirement plan

PTO

Professional growth opportunities

Job summary

Options For Learning in West Covina is seeking a dedicated HR Manager to oversee employee relations and foster a positive workplace culture. Your role includes leading complex investigations, providing guidance on HR issues, and developing training programs.

With 7-10 years of HR experience and a strong background in employee relations, you'll manage various responsibilities and cultivate an inclusive environment. We offer competitive compensation and excellent benefits, including medical coverage and professional growth opportunities.

Qualifications

• 7-10 years of HR experience.
• 5 years of experience with employee relations.
• 2 years of supervisory experience.
• Strong written and verbal communication skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Lead workplace investigations and conflict resolution.
• Supervise the HR administrative team.
• Develop employee relations programs and training.
• Conduct cross-functional meetings with other departments.
• Champion a culture of excellence and equity.

Skills

Employee relations expertise

Conflict resolution

Coaching skills

Emotional intelligence

Analytical skills

Education

Bachelor’s degree in human resources management or business administration

Master’s degree in human resources management or business administration (preferred)

Tools

Microsoft Office Suite

Job description

Description

About Our Organization

Since 1981, Options for Learning has been at the forefront of helping families break the cycle of poverty and improve their lives by providing tools to create a positive foundation for school, social, and life success. Our dedicated and passionate employees have helped our organization become one of Southern California's most innovative and progressive child development organizations, serving more than 9,600 children throughout the San Gabriel Valley.

About This Position

This position is responsible for leading complex employee relations matters, including workplace investigations, conflict resolution, policy interpretation, and risk mitigation. This role partners with leadership to foster a positive, equitable, and compliant work environment while supporting organizational effectiveness and culture.

What You’ll Be Doing

• Lead and conduct complex, high-risk workplace investigations, ensuring timely, thorough, and impartial outcomes;
• Supervise and train the HR administrative team responsible for ensuring optimal success in various aspects of employee relations;
• Provide strategic guidance to managers and leadership on employee relations issues, including performance management, disciplinary actions, and conflict resolution;
• Ensure consistent interpretation and application of company policies, practices, and employment laws;
• Identify trends in employee relations data and recommend proactive solutions to mitigate risk and improve employee experience;
• Develop and deliver employee relations programs, tools, and training for managers and employees;
• Partner with Legal, Compliance, and HR teams on sensitive matters and organizational initiatives;
• Coach and develop leaders on handling employee concerns and fostering inclusive, respectful workplace practices;
• Prepare clear, accurate documentation, investigation summaries, and reports;
• Support organizational change initiatives, including restructures and workforce transitions;
• Maintain strict confidentiality and exercise sound judgment in all matters;
• Participate in cross-functional meetings with HR leadership, finance, payroll, and other stakeholders to align processes, share workflows, and support organizational goals;
• Champion a culture of excellence, equity, and employee development by modeling values‑driven leadership and inclusive practices;
• Actively participate in the annual in‑service training;
• Abide by all of Options for Learning’s policies;
• Attend training as required;
• Perform other duties as assigned.

What You Bring to the Table

• Bachelor’s degree in human resources management, business administration, or a related field (Relevant HR experience may be substituted for education);
• Seven to ten years of HR experience;
• Five years of experience with employee relations;
• Two years of supervisory experience;Knowledge of employment laws;
• Expertise in investigations and conflict resolution;
• Strong skills in coaching, analysis, and emotional intelligence;
• Ability to cultivate strong cross‑functional relationships and communicate effectively with team members and other department staff;
• Strong organizational and time management skills, with the ability to successfully balance multiple responsibilities;
• Excellent written and verbal communication skills;
• Proficiency in Microsoft Office Suite and communication platforms;
• Ability to handle sensitive information with confidentiality and professionalism.
• Master’s degree in human resources management, business administration, or a related field; (preferred)
• Experience working for non‑profit and/or early learning organizations. (preferred)

What We Can Offer You

• Medical/dental/vision for part‑ and full‑time employees (organization pays up to 95% of employee's premiums; prorated for part‑time);
• Organization‑paid and matching retirement plan;
• Professional growth opportunities, including free child development courses and college reimbursement;
• Generous and flexible PTO;
• Dedicated, mission‑driven colleagues, and much more!

Job Specifications

• Reports to the director of human resources administration;
• Full‑time, year‑round position;
• Eight‑hour workday, four‑day workweek;
• Hybrid work schedule with approval by management;
• Organization‑wide winter break;
• Limited evening or weekend work may be required;
• Employment, responsibilities, compensation and other factors may be affected by changes in governmental regulations, the organization’s contracts, or at the organization’s discretion.

Salary

• $103,000 - $138,000 annually (candidates should anticipate receiving an offer within the first quartile of the salary range).