Employee Relations Manager

Healthfirst; United States; Remote; USD 86,000 - 146,000; Full time

Job summary

A leading company in the healthcare sector is seeking an Employee Relations Manager to foster a positive work environment and manage complex employee relations issues. The role involves collaboration with HR teams, guiding managers, and ensuring compliance with employment laws. The ideal candidate will have extensive experience in employee relations and a strong understanding of HR policies. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Medical, dental and vision coverage

Life insurance

401k contributions

Qualifications

• 5+ years’ experience managing complex employee relation issues.
• Deep knowledge of federal and state employment laws.

Responsibilities

• Manage and resolve complex employee relations matters.
• Guide managers in drafting performance improvement plans.
• Collaborate with HR Business Partners on Employee Relations issues.

Skills

Employee Relations

Conflict Resolution

Coaching

Education

Bachelor's degree

Job description

The Employee Relations team supports the creation and maintenance of a positive environment for employees and leaders, while mitigating risk to Healthfirst. The team is responsible for responding to, investigating and recommending resolutions for varied issues and complaints. The team is integral to resolving concerns by coaching and advising employees and leaders. The team also identifies common concerns and opportunities and proposes proactive solutions. The ER Manager is a seasoned HR professional. He/she will manage and resolve complex employee relations matters in a consistent, empathetic and legally sound manner. As the more experienced team member, he/she will manage escalated matters, be a source of guidance to more junior team members, and provide nuanced and challenging coaching to leaders and employees

Duties and Responsibilities

• Partner with the Director, Employee Relations and HR Compliance to build a strategic Employee Relations Center of Excellence.
• Collaborate with and be a go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations.
• Guide managers in drafting performance improvement plans and termination documentation.
• Resolves, guides, and facilitates difficult conversations, including involuntary terminations.
• Use solid judgment and discretion when responding to grievances.
• Work on HR Operations projects, implementations, and initiatives.
• Manage employee relations investigations.
• Partner with HR Compliance to create and update HR Policies.
• Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk.
• Prepare and conduct training for internal stakeholders on internal employee relations trends, best practices.
• Use Employee Relations data to prepare charts and reports on trends.
• Partner with the HRBPs to assist in the workforce reduction process.
• Ensure cases are properly logged in the ER and Leave case management system.
• Additional duties as assigned.

Minimum Qualifications

• 5+ years’ experience managing complex employee relation issues and investigations.
• Bachelor’s degree from an accredited institution.
• Demonstrated experience managing varied employee relations issues.
• Deep knowledge of federal and state employment laws.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775

• All Other Locations (within approved locations): $86,500 - $128,690

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.