Employee Relations Manager

ThyssenKrupp Materials NA; Southfield (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Employee Relations Manager to lead complex investigations and mitigate organizational risks. This role requires deep expertise in employee relations and the ability to navigate sensitive situations with professionalism. You will conduct fair investigations, prepare detailed reports, and collaborate with various teams to ensure compliance with policies and laws. With a focus on continuous improvement, this position offers the chance to shape training and preventive strategies in a dynamic environment. If you are passionate about fostering a positive workplace culture, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation

Tuition Reimbursement

Qualifications

• 5+ years of experience in Employee Relations or HR focused on investigations.
• In-depth knowledge of employment laws and best practices.

Responsibilities

• Lead and manage complex workplace investigations.
• Prepare high-quality investigative reports and provide guidance to HR.

Skills

Employee Relations

Workplace Investigations

Communication Skills

Conflict Resolution

Analytical Skills

Education

Bachelor's Degree

J.D. or Advanced Degree

Tools

HRAcuity

NAVEX

Job description

Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".
thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.
Your responsibilities
Job Summary

The Employee Relations Manager is responsible for managing complex employee relations matters and leading internal workplace investigations across the organization. This position plays a key role in mitigating organizational risk and resolving employee concerns.

The ideal candidate brings deep expertise in employee relations, a strong investigative mindset, and the ability to navigate sensitive situations with empathy, objectivity, and professionalism.

This position may be hybrid or fully remote and will have travel requirements, reporting to the Director of HR Compliance.

Job Description

Key Accountabilities:

• Lead and manage the intake, planning, investigation, and resolution of complex workplace investigations.
• Conduct fair, impartial, and timely investigations involving a wide range of issues, including harassment, discrimination, retaliation, policy violations, and interpersonal conflicts.
• Prepare timely, high-quality investigative reports that provide a clear and logical account of the allegation(s), investigative work performed, key findings, and outcomes.
• Partner with Legal, Compliance, and HR teams to ensure consistency and adherence to workplace investigation guidelines and Company policies.
• Provide guidance to HR and business leaders on appropriate corrective action and remediation.
• Analyze case management data to shape training, policy updates, and preventive strategies.
• Deliver training and coaching to HR and managers on topics related to employee relations and workplace investigations.
• Support continuous improvement of ER policies, procedures, and tools.
• Develop trust and rapport with HR, Legal, and business leaders.
• Demonstrate empathy while delivering direct and honest feedback to effectively navigate complex and sensitive situations.
• Conduct regular audits of case documentation.
• Maintain sensitive and confidential information.
• Leverage technology and help to identify proactive strategies that reduce risk and strengthen organizational practices.
• Ensure compliance with Company policies as well as federal, state, and local employment laws.

This is intended to describe the general content and requirements of this job. It is not an exhaustive list of duties, responsibilities, or requirements.

Qualifications

Minimum Requirements

• Bachelor's degree from an accredited university or equivalent combination of education and professional experience
• 5+ years of progressive experience in Employee Relations or Human Resources, with a primary focus on conducting and/or managing complex and sensitive workplace investigations
• In-depth knowledge of employment laws and employee relations/investigations best practices
• Exceptional interpersonal and communication skills (both verbal and written), with the ability to navigate and resolve conflict effectively
• Strong analytical and documentation skills with keen attention to detail and accuracy
• Ability to manage multiple, high-priority cases simultaneously in a fast-paced environment
• Demonstrated ability to influence and build trust across all levels of the organization
• Experience leading or mentoring an employee relations and/or investigations team

Preferred Qualifications

• J.D. or advanced degree in related fields
• Professional certification (e.g., SHRM, PHR/SPHR)
• Experience with providing HR support in a matrixed organization
• Experience using electronic case management systems (e.g., HRAcuity, NAVEX) and data tracking tools

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

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