Employee Relations Manager

CME Group; New York (NY); On-site; USD 114,000 - 190,000; Full time

Benefits offered by this job

Annual target bonus

Equity program

Health coverage

401(k) + pension

Education reimbursement

Paid time off

Mental health benefits

Job summary

CME Group is seeking an Employee Relations Manager to support employee experience and culture in the New York office. You will coach managers, advise HR leadership, and handle complex employee relations matters with care and policy alignment.

The role includes offboarding, unemployment claims, and acting as the NY site lead. Minimum 5–7 years in HR, strong communication, and familiarity with Workday/HRMS are required.

Qualifications

• Minimum 5-7 years in a professional HR function.
• Experience with performance coaching and investigations.
• Strong oral and written communication skills.
• Ability to interact with management and employees at all levels.

Responsibilities

• Coach managers to build high-performing teams and apply CME Group policies.
• Advise HR leadership on employment-related matters balancing risk and advocacy.
• Manage and resolve complex employee relations matters and investigations.
• Serve as primary HR contact for the New York office and site lead for local employees.
• Handle offboarding activities for departing employees.
• Manage the company’s unemployment insurance claims.

Skills

Employee relations

Performance management

Investigations

Policy adherence

Communication skills

Google proficiency

Workday/HRMS

Education

Bachelor’s Degree in a related field

Tools

Workday

HRMS

Job description

The Employee Relations Manager supports a number of programs and processes that help reinforce and maintain CME Group’s strong corporate culture and employee experience through extensive interactions with employees, managers, and HR colleagues.

In this role, the ER Manager conducts reviews and investigates matters when warranted, whether issues are raised by employees, management, or other channels. Leveraging precedent, judgment, and key resources, such as in house Legal counsel and CME Group’s investigation guidelines, the ER Manager facilitates resolution and serves as a trusted employee relations resource and advisor for employees, managers, and Human Resources professionals.

What You’ll Get

• A supportive environment fostering career progression, continuous learning, and an inclusive culture.
• Direct advisory influence with senior leadership and cross-functional teams across global financial markets.
• A competitive salary and comprehensive benefits package.

What You’ll Do:

• Empower and coach managers to build high-performing, accountable teams through proactive performance management, collaborative improvement planning, and consistent application of CME Group’s policies and philosophies across the company. As needed, work with management to create performance improvement plans.
• Serve as a trusted advisor to HR colleagues and leadership, providing proactive guidance on employment-related matters, balancing organizational risk management with employee advocacy.
• Manage and resolve complex employee relations matters and investigations with objectivity and empathy, ensuring policy alignment while fostering an open and inclusive workplace.
• Serve as the primary HR contact and point person for the New York office, providing guidance, support, and site lead representation for local employees and leadership.
• Handle offboarding activities for departing employees, ensuring a thorough and consistent process.
• Manage the company’s unemployment insurance claims.

What You’ll Need:

• Minimum of 5-7 years of related experience in a professional HR function.
• Strong knowledge of and experience with performance management coaching, employment-related investigationsand the ability to practically apply general HR knowledge and skills.
• Strong oral and written communication skills.
• Ability to effectively interact with management and employees at all levels of the organization.
• Google proficiency and exposure to Workday or other HRMS.
• Bachelor’s Degree in a related field.

Preferred:

• PHR or SPHR certification.
• Experience working as a Human Resources Generalist or site lead.

#LI-DD1

CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $113,800-$189,600. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees’ unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice:

Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.