Employee Relations Manager

The US Oncology Network; Dallas (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Long-Term Incentive Plan

Career growth opportunities

Job summary

A healthcare organization in Texas is seeking an Employee Relations Manager to drive the employee relations strategy at Texas Oncology. This role involves providing expertise on ER issues, conducting comprehensive investigations, and ensuring fair and consistent employee relations practices. The ideal candidate should have significant experience in Human Resources and a strong background in Employee Relations within the healthcare industry. This position may require some travel and involves leading an employee relations team to reduce risks and improve overall HR practices.

Qualifications

• 10+ years in Human Resources.
• 5 - 8 years in Employee Relations.
• Healthcare Industry experience preferred.

Responsibilities

• Lead employee relations strategy for Texas Oncology.
• Conduct investigations for employee relations issues.
• Manage execution of ER issues through the employee hotline.

Skills

Consulting Skills

Conflict Management

Written Communication

Problem Solving

Customer Service Orientation

Education

Bachelor's degree in Human Resources or related field

Master’s degree preferred

Job description

Overview

The US Oncology Network is looking for a Employee Relations Manager to join our team at Texas Oncology.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Are you interested in a change? Our team is challenging the status quo and implementing new ways to support our business. We are restructuring our HR team and building out a dedicated employee relations team to allow for better partnership with our leadership team and HR Business Partners. If this sounds like a direction you want to take your HR/ER career, then see all the details below.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

Qualifications

Minimum Job Qualifications

• Bachelor's degree required, Human Resources, business or related field; Master’s degree preferred
• 10+ years in Human Resources
• 5 - 8 years in Employee Relations
• Healthcare Industry experience preferred
• Certifications/Licensure - PHR or SPHR preferred

Specialized Knowledge/Skills

• Working knowledge of current employment law and regulations, legislation and current trends that impacts Employee Relations matters
• Appropriate handling of Employee Relations matters to mitigate risk & escalation
• Employee Relations Investigations & Documentation
• Involuntary Termination Reviews
• Employee Relations Hotline Call Management
• Working within a large Matrixed Organizational Structure
• Work within the Healthcare Industry Influencing Practice Leadership & HR

Critical Skills

• Strong Consulting, Educational and Influencing Skills
• Leader Coaching for Future Success
• Solid Credibility with HR & Practice Leadership
• Demonstrated ability to be decisive and render judgment
• Conflict Management & Resolution Skills
• Prioritization and Problem Solving Skills
• Strong Written/Oral Communication Skills
• Strong Customer Service Orientation & Team Player

Additional Knowledge & Skills

• Credible Activist
• Strategy Architect
• Creative Problem Solver
• Bias for Action and Process Improvement
• Openness and Candor
• Must Possess Strong Composure

Working Conditions:

• Travel – 30% - 50% (as needed)
• Environment (Office, warehouse, etc.) – Office, clinical practice and travel
• Physical Requirements (Lifting, standing, etc.) – Standard office and travel by air and auto

#USONTX

Responsibilities

The essential duties and responsibilities (including but not limited to)

• Craft and lead the employee relations strategy for Texas Oncology, managing consistent application of philosophy, practice, tools, and templates; Offer ongoing recommendations to reduce risk to the Practice.
• Serve as an Employee Relations expert, providing guidance and conducting comprehensive investigations for ER issues. Leads the Texas Oncology ER Team, Partners with various leaders to provide resolutions for issues and concerns with a focus on risk mitigation. Ensure ER actions are appropriate, fair and consistent based on corporate policy, ER quality standards, and established regulations.
• Manages the execution of ER issues reported through the employee hotline. Conduct investigations as needed and ensure all appropriate documentation including investigation findings and closure of cases. Partner with legal counsel, as needed.
• Serve as expert on ADA/ADAAA accommodation/interactive process and partner with local HR representatives to manage those matters. Partner with the Leave Management Supervisor on ensuring leave policies and practices are implemented consistently and managed appropriately.
• Lead the Termination Review process for involuntary terminations, including review of documentation, consultation with HR Partners and escalation to legal counsel as indicated by protocol.
• Partner on various projects with Compliance, Learning and Development, Shared Services and other functional areas as needed. Conduct trainings across HR and leaders on best practices for investigations, progressive discipline, employee relations and leader coaching.
• Pro-actively work with HR Business Partners, and Practice leadership to identify long-term /on-going performance issues that have not been addressed or performance that has not improved. Help identify the issues and partner to put a plan of action in place to address. Consult on Performance Improvement Plans and outcomes.
• Stay current on ER legal matters and legislation. Maintain ER metrics and analysis as directed by Manager, Employee Relations. Serve as an ER subject matter expert to the HR Partners and Practice Leaders.