Employee Relations Lead — Counsel, Investigate & Coach

IQVIA; Atlanta (GA); On-site; USD 55,000 - 136,000; Full time

Job summary

IQVIA is seeking an Employee Relations professional to advise, coach, and lead investigations across a high-volume ER workload in a dynamic corporate setting. The role focuses on policy interpretation, performance management coaching, and facilitating organizational change to improve team effectiveness.

The candidate should have at least 2+ years in Employee Relations, a Bachelor’s degree, and strong communication, analytical, and case-management skills.

Qualifications

• 2+ years experience in Employee Relations.
• Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
• Excellent listening skills, including the ability to identify and isolate customers concerns or objections.
• Strong business technical writing skills and excellent communication/people skills.
• Ability to investigate and bring closure to complex HR issues.
• Excellent interpersonal and relationship management skills.
• Highly skilled in creating credible business partnerships within the organization with managers and employees.

Responsibilities

• Advises employees and management on the interpretation of personnel policies, programs and procedures of the company’s Employee Resource Guide.
• Counsel managers and employees consistent with company policies/practices, legal considerations, etc. and facilitate resolution of employee relations issues.
• Lead employee relations investigations on employee issues.
• Review and assist managers with the content of annual performance evaluations.
• Monitor documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements.
• Provide coaching and consulting to managers in order to enhance their people and performance management skills.
• Support and facilitate organizational change by seeking and developing ways for the teams to be most effective.
• Assist with training and regulatory audits as needed.
• Experience preferably in handling high volume Employee Relations workload within prescribed time frames.
• PHR, SPHR or SHRM-CP certification preferred.

Skills

Employee relations

Communication skills

Analytical mind

Multi-tasking

Change management

Education

Bachelor Degree

Tools

Workday

ServiceNow

Microsoft Office

Job description

IQVIA is seeking an Employee Relations professional to advise, coach, and lead investigations across a high-volume ER workload in a dynamic corporate setting. The role focuses on policy interpretation, performance management coaching, and facilitating organizational change to improve team effectiveness.

The candidate should have at least 2+ years in Employee Relations, a Bachelor’s degree, and strong communication, analytical, and case-management skills.