Employee Relations Specialist

IQVIA LLC; Marietta (GA); On-site; USD 55,000 - 136,000; Full time

Job summary

IQVIA is seeking an Employee Relations professional in Marietta, GA to advise managers and employees on policies, counsel on HR matters, and lead investigations. You will review performance evaluations and support change initiatives, delivering solutions aligned with business needs.

The ideal candidate has 2+ years in Employee Relations, a Bachelor’s degree, and strong HR knowledge. PHR/SPHR/SHRM-CP preferred. Excellent communication and multi-tasking are essential.

Qualifications

• 2+ years experience in Employee Relations
• Bachelor Degree required
• Honesty, integrity, and strong HR knowledge
• Excellent listening and communication skills
• Ability to investigate and resolve HR issues
• Strong interpersonal relationships and business partnerships
• Able to manage high-volume HR processes and deadlines
• Experience with case management systems preferred

Responsibilities

• Advises employees and management on interpretation of policies and procedures
• Counsels managers and employees in line with company policies and legal considerations
• Lead employee relations investigations
• Review and assist with annual performance evaluations
• Monitor and improve fairness in job performance assessments
• Provide coaching to managers to enhance people and performance management
• Support organizational change and training/regulatory audits as needed
• Handle high-volume ER workload with timely responsiveness

Skills

HR principles

Employee relations

Communication skills

Analytical thinking

Multi-tasking

Coaching and counseling

Investigations

Case management familiarity

Education

Bachelor Degree

PHR/SPHR/SHRM-CP preferred

Tools

Workday

ServiceNow

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Essential Duties and Responsibilities:

• Advises employees and management on the interpretation of personnel policies, programs and procedures of the company’s Employee Resource Guide.
• Counsel managers and employees consistent with company policies/practices, legal considerations, etc. and facilitate resolution of employee relations issues.
• Lead employee relations investigations on employee issues.
• Review and assists managers with the content of annual performance evaluations.
• Monitor documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements.
• Provide coaching and consulting to managers in order to enhance their people and performance management skills.
• Support and facilitate organizational change by seeking and developing ways for the teams to be most effective.
• Assist with training and regulatory audits as needed.
• Experience preferably in handling high volume Employee Relations workload within prescribed time frames PHR, SPHR or SHRM-CP certification preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• 2+ years experience in Employee Relations
• Bachelor Degree required
• Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
• Excellent listening skills, including the ability to identify and isolate customers concerns or objections
• Strong business technical writing skills and excellent communication/people skills
• Ability to investigate and bring closure to complex HR issues
• Excellent interpersonal and relationship management skills
• Highly skilled in creating credible business partnerships within the organization with managers and employees
• Track record of successfully managing high volume HR processes.
• Coaching and counseling on all levels of the organization
• Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization
• Ability to multi-task within a deadline-oriented environment
• Ability to embrace change, and suggest creative innovative solutions as it relates to the business needs
• Prior experience in working with a case management system preferred.

Machine, Tools and/or Equipment Skills:

• High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience with Workday and Service now preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $54,600.00 - $136,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact.

No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.