Employee Relations Investigator IV

Kaiser Permanente; Atlanta (GA); On-site; USD 65,000 - 105,000; Full time

Job summary

Kaiser Permanente in the United States is seeking an individual contributor to conduct moderately complex to complex EEO and HR investigations, support reporting of employee information, and provide employee relations training with supervision from senior staff.

The role includes consulting with business line stakeholders on HR policies and procedures, laws, and regulations, and ensuring regulatory compliance while delivering insights to improve processes.

Responsibilities

• Practices self-development and helps others by sharing information, advice and expertise; builds relationships with cross-functional stakeholders; influences others with clear explanations; adapts to changing responsibilities; solicits feedback and implements improvements; supports team collaboration.
• Completes work assignments and supports business priorities by developing work plans, ensuring procedures are followed, coordinating resources, collaborating cross-functionally to make decisions, solving problems, and escalating risks as needed.
• Conducts moderately complex to complex EEO and other HR investigations by collecting and analyzing data, interviewing, documenting findings, recommending actions, and supporting corrective action plans.
• Supports and conducts reporting of employee information by collecting data, analyzing reports, and contributing to database tool development for tracking cases and status; identifies needs for new templates.
• Conducts employee relations training and assistance under supervision by advising on policies, assessing training needs, and helping develop and deliver formal education and training.
• Monitors regulatory changes, analyzes impacts, reports non-compliance, raises issues, and supports updates and implementation of changes.
• Provides consulting to business lines on HR policies, processes, laws and regulations by advising on documentation, researching concerns, coordinating resolutions, interpreting policies, and guiding managers on management and terminations, in liaison with Legal.

Job description

Job Summary

This individual contributor is primarily responsible for conducting moderately complex to complex EEO and other HR investigations, supporting and conducting reporting of Company employee information, and conducting employee relations training and assistance activities under the supervision of more senior employees. This position supports ensuring regulatory compliance and provides consulting to business line stakeholders on Human Resources policies, processes, procedures, laws, and regulations.Essential

Responsibilities

• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
• Conducts moderately complex to complex EEO and other HR investigations by collecting and analyzing quantitative and qualitative data; conducting interviews; making recommendations based on investigation findings; researching key business issues; identifying potential action steps; fully documenting investigation findings; providing updates to HR and business leadership; and providing input for the creation of corrective action plans for substantiated allegations.
• Supports and conducts reporting of Company employee information by collecting/organizing data and conducting analyses; completing, reviewing, and interpreting reports; influencing the development of database technologies to track key data (e.g., case management, investigation status); and identifying needs for new report templates or designs.
• Conducts employee relations training and assistance activities under the supervision of more senior employees by advising employees and management on policies, procedures, and documentation; providing needs assessments to inform training objectives; and partnering on the development and delivery of formal education and training.
• Supports ensuring regulatory compliance by monitoring regulatory changes; conducting analysis on regulatory impacts; reporting and escalating non-compliance as appropriate; raising issues and concerns; acting on advising on regulatory updates; and supporting the implementation of designated changes.
• Provides consulting to business line stakeholders on Human Resources policies, processes, procedures, laws and regulations by advising employees and management on policies, procedures, and documentation; researching and identifying concerns; coordinating problem resolution; staying abreast of and interpreting policies and regulations; providing input to the development of policies in partnership with cross-functional leadership; guiding managers on employee management, discipline, and terminations; and working with Legal to resolve issues.