EMPLOYEE RELATIONS HUMAN RESOURCES GENERALIST 3 - 10132026-81653

State of Tennessee

Nashville (TN)

Hybrid

USD 90,000 - 118,000

Full time

24 hours ago

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Job summary

The State of Tennessee, based in Nashville, seeks an HR Generalist 3 to support employee relations across the Department of Transportation. The role reviews concerns, conducts investigations, and helps implement response strategies aligned with laws and TDOT policies.

Responsibilities include LOA/RTW support, case documentation, and cross-functional coordination with Civil Rights, Legal, and Audit. Hybrid schedule with three days in-office and two days remote.

Qualifications

Bachelor's degree from an accredited college or university.
Four years of professional human resources work experience.
Graduate coursework may substitute for experience; full-time professional or paraprofessional HR experience may substitute for education.

Responsibilities

Review workplace concerns, complaints, and other employee matters; coordinate with HR leadership to determine next steps.
Conduct fact-finding, interviews, review records, and document follow-up activities.
Develop findings and recommendations with HR leadership for fair resolution of employee relations matters.
Assist with development and implementation of response strategies, including disciplinary actions and communications.
Coordinate with Civil Rights, Legal, Audit, and other partners on complex cases and escalation as needed.
Maintain confidential records and monitor case activity through resolution.

Skills

Critical Thinking

Judgment and Decision Making

Management of Personnel Resources

Service Orientation

Active Learning and Listening

Oral Comprehension and Expression

Education

Bachelor's degree

Graduate coursework substitution

Job description

State of Tennessee Job Information

Opening Date/Time 10/13/2026 12:00AM Central Time

Closing Date/Time 10/19/2026 11:59PM Central Time

Salary (Monthly) $7,533.00 - $9,794.00

Salary (Annually) $90,396.00 - $117,528.00

Job Type Full-Time

City, State Location Nashville, TN

Department Transportation

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, DAVIDSON COUNTY

This position is in the Human Resources Division - Employee Engagement Section.

For More Information, Visit The Link Below

https://www.tdot.tn.gov/PublicDocuments/HR/Human-Resources-Division-Employee-Engagement-Section-Employee-Relations-HR-Generalist-3-V01-Fina.pdf

This position has a hybrid work schedule of three days in the office and two days working from home.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional human resources work.

Substitution of Education for Experience: Additional graduate coursework in human resources administration or other related acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Substitution of Experience for Education: Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Overview

The Employee Relations Human Resources (HR) Generalist 3 supports the administration of employee relations functions across the Department by reviewing workplace concerns, complaints, and other employee matters; conducting fact-finding and investigations; and supporting the development and implementation of appropriate response strategies. This position helps promote consistent, fair, and timely resolution of employee relations matters in alignment with applicable federal and state laws, regulations, and TDOT policies and requirements.

This position provides specialized support for leave of absence (LOA), return-to-work (RTW), and workers' compensation (WC) functions. The HR Generalist 3 advises and assists HR Support Teams with interpreting and applying statewide practices, coordinating appropriate referrals and follow-up, and completing related administrative activities and documentation. The position helps promote consistent, timely, and compliant handling of these matters while recognizing when issues require escalation to the appropriate HR, legal, medical, or other Department partner.

The HR Generalist 3 also coordinates with other Human Resources functions and Department partners, including Civil Rights, Employee Engagement, Legal, Audit, and HR Support, when matters require additional expertise, referral, or cross-functional action. This position maintains accurate, confidential, and appropriately documented employee relations records; monitors case activity through resolution; and identifies opportunities to improve employee relations processes, procedures, communication, and consistency across the Department. The HR Generalist 3 supports a fair, accountable workplace by promoting consistent employee relations practices that strengthen trust, transparency, and employee engagement. This position reports to the Statewide Engagement Human Resources Business Partner.

Responsibilities

Support the review and assessment of employee relations concerns, complaints, and other workplace matters by gathering and evaluating relevant information, identifying applicable policies and requirements, and coordinating with the Statewide Engagement HR Business Partner to determine appropriate next steps, including fact finding, investigation, referral, or other response.
Assist with and coordinate employee relations fact-finding and workplace investigation activities by identifying relevant parties and information sources, conducting interviews, reviewing records and supporting documentation, and completing follow-up activities as needed. Maintain professionalism, objectivity, confidentiality, and complete documentation throughout the process.
Analyze information obtained through employee relations reviews, fact-finding, and investigations and support the development of findings and recommendations in coordination with the Statewide Engagement HR Business Partner. Prepare investigation summaries, case documentation, and other written materials to support informed, fair, and consistent resolution of employee relations matters.
Support the development and coordinate the implementation of response strategies for employee relations matters in collaboration with the Statewide Engagement HR Business Partner and other appropriate stakeholders. Assist with corrective or disciplinary actions, employee communications, performance or behavioral expectations, referrals, and other interventions, and monitor follow-up activities to support timely and appropriate resolution.
Coordinate employee relations matters that require specialized review or cross-functional involvement with Civil Rights, Legal, Audit, Employee Engagement, People Systems and Program Operations, People and Talent Development, leadership, or other appropriate partners. Facilitate information sharing, referrals, handoffs, and follow-up while maintaining appropriate confidentiality and supporting consistent guidance.
Support the maintenance and continuous improvement of employee relations processes, procedures, tools, templates, documentation standards, and quality assurance practices to promote consistent and repeatable handling of workplace concerns and investigations. Assist with identifying gaps, inconsistencies, trends, and opportunities for process improvement, training, or additional guidance.
Serve as a technical resource to HR staff, supervisors, and leadership on employee relations practices by assisting with policy and procedure interpretation, complaint handling, documentation, investigations, corrective and disciplinary processes, and appropriate escalation or referral. Coordinate with the Statewide Engagement HR Business Partner and other subject matter experts when additional guidance or review is needed.
Provide guidance and operational support to HR Support Teams on leave of absence, return-to-work, and workers compensation matters. Assist with administrative coordination, documentation, tracking, communications, status follow-up, and referrals; help teams apply statewide practices and applicable policies consistently; and coordinate with the appropriate leave, benefits, occupational health, workers' compensation, Employee Relations, Legal, or other subject matter experts when additional review or action is needed.
Manage change, clarify the vision, take ownership of the change, communicate effectively, remain transparent, and hold oneself and others accountable throughout the process.
Support TDOT's values and mission by promoting fair, consistent, and respectful employee relations practices that strengthen trust, accountability, and a positive workplace culture.

Competencies (KSA's)

Competencies