Employee Relations Director – Consulting & Professional Services

Vizient; Irving (TX); On-site; USD 118,000 - 206,000; Full time

Job summary

Vizient seeks a strategic leader to head the enterprise Employee Relations function, ensuring compliant, business-focused guidance across the organization. You will advise executives, HR partners, and Legal, shaping policy, investigations, and workforce transitions while building a high-performing team.

You will guide performance management, complex investigations, and risk mitigation, partnering with Legal and HR.

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience required.
• Demonstrated Employee Relations experience, including leadership of enterprise programs and consultation on complex and sensitive employment matters.
• Experience advising executive leaders and coaching people leaders on performance management, workplace conflict, corrective action, and other complex Employee Relations matters.
• Demonstrated experience conducting and overseeing complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.

Responsibilities

• Develop and execute the enterprise Employee Relations strategy aligned with organizational objectives, culture, employee experience, and risk management priorities.
• Lead Employee Relations programs, policies, processes, service standards, operating metrics, and continuous improvement initiatives to promote consistent and effective practices across the enterprise.
• Advise executive leadership, Human Resources Business Partners, Legal, and people leaders on complex and sensitive employee relations matters, organizational risk and appropriate resolution strategies.
• Coach leaders on performance management, corrective action, performance improvement plans, conflict resolution, difficult employee conversations, involuntary terminations, and leadership effectiveness.
• Lead, develop, mentor, and coach Employee Relations professionals while fostering professional growth, consultative capability, operational excellence, and a proactive approach to Employee Relations.
• Oversee and conduct complex workplace investigations involving allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations while ensuring objective, thorough, timely, and consistent practices.
• Review investigation findings, documentation, and recommendations to promote quality, consistency, sound decision-making, and and appropriate risk mitigation, partnering with Legal it matters with potential litigation or regulatory implications.
• Lead Employee Relations support for organizational restructures, workforce reductions, mergers, acquisitions, and other business transformations in partnership with Human Resources Business Partners, Legal, and business leadership.
• Advise on reduction-in-force planning, ADEA compliance, decisional unit analysis, selection documentation, severance practices, and communication strategies to support effective workforce transitions and mitigate organizational risk.
• Manage Employee Relations policies, procedures, guidelines, and governance practices to promote consistent interpretation and application while maintaining compliance with federal, state, and local employment laws.
• Partner and collaborate with Legal and HR Business Partners on Employee Relations issues and policies.
• Develop and deliver Employee Relations education for people leaders and Human Resources Business Partners focused on performance management, documentation, workplace investigations, difficult conversations, conflict resolution, and consistent leadership practices.
• Oversee Employee Relations case management technology, data integrity, reporting accuracy, documentation standards, and system adoption while identifying opportunities to leverage automation and artificial intelligence to improve operations and service delivery.
• Establish documentation and case management standards for investigations, coaching, performance improvement plans, corrective actions, warnings, and involuntary terminations to promote consistency and quality.
• Analyze Employee Relations trends, investigation outcomes, corrective actions, turnover, employee feedback, and other workforce data to develop executive-level insights, identify organizational risks, and recommend targeted or enterprise-wide interventions.

Skills

Strategic leadership

Executive coaching

Workforce analytics

Investigations leadership

Policy governance

Stakeholder management

Travel willingness

Education

Relevant degree

Tools

HR Acuity

Workday

Job description

Excited to grow your career?

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

Summary

In this role, you will provide strategic leadership for the enterprise Employee Relations function, ensuring a consistent, legally compliant, and business-focused approach to employee relations matters. You will serve as a trusted advisor to executive leadership, Human Resources Business Partners, Legal, and people leaders while balancing employee advocacy, organizational risk, and business objectives. You will lead Employee Relations strategy, complex workplace investigations, workforce transitions, policies and compliance, leader education, technology, and analytics while developing a high-performing Employee Relations team and advancing a culture of accountability, respect, and performance.

Responsibilities

• Develop and execute the enterprise Employee Relations strategy aligned with organizational objectives, culture, employee experience, and risk management priorities.
• Lead Employee Relations programs, policies, processes, service standards, operating metrics, and continuous improvement initiatives to promote consistent and effective practices across the enterprise.
• Advise executive leadership, Human Resources Business Partners, Legal, and people leaders on complex and sensitive employee relations matters, organizational risk and appropriate resolution strategies.
• Coach leaders on performance management, corrective action, performance improvement plans, conflict resolution, difficult employee conversations, involuntary terminations, and leadership effectiveness.
• Lead, develop, mentor, and coach Employee Relations professionals while fostering professional growth, consultative capability, operational excellence, and a proactive approach to Employee Relations.
• Oversee and conduct complex workplace investigations involving allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations while ensuring objective, thorough, timely, and consistent practices.
• Review investigation findings, documentation, and recommendations to promote quality, consistency, sound decision-making, and and appropriate risk mitigation, partnering with Legal it matters with potential litigation or regulatory implications.
• Lead Employee Relations support for organizational restructures, workforce reductions, mergers, acquisitions, and other business transformations in partnership with Human Resources Business Partners, Legal, and business leadership.
• Advise on reduction-in-force planning, ADEA compliance, decisional unit analysis, selection documentation, severance practices, and communication strategies to support effective workforce transitions and mitigate organizational risk.
• Manage Employee Relations policies, procedures, guidelines, and governance practices to promote consistent interpretation and application while maintaining compliance with federal, state, and local employment laws.
• Partner and collaborate with Legal and HR Business Partners on Employee Relations issues and policies.
• Develop and deliver Employee Relations education for people leaders and Human Resources Business Partners focused on performance management, documentation, workplace investigations, difficult conversations, conflict resolution, and consistent leadership practices.
• Oversee Employee Relations case management technology, data integrity, reporting accuracy, documentation standards, and system adoption while identifying opportunities to leverage automation and artificial intelligence to improve operations and service delivery.
• Establish documentation and case management standards for investigations, coaching, performance improvement plans, corrective actions, warnings, and involuntary terminations to promote consistency and quality.
• Analyze Employee Relations trends, investigation outcomes, corrective actions, turnover, employee feedback, and other workforce data to develop executive-level insights, identify organizational risks, and recommend targeted or enterprise-wide interventions.

Qualifications

• Relevant degree preferred.
• 7 or more years of relevant experience required.
• Demonstrated Employee Relations experience, including leadership of enterprise programs and consultation on complex and sensitive employment matters.
• Experience advising executive leaders and coaching people leaders on performance management, workplace conflict, corrective action, and other complex Employee Relations matters.
• Demonstrated experience conducting and overseeing complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.
• Experience supporting organizational restructures, workforce reductions, mergers, acquisitions or other significant business transformations.
• Knowledge of workforce reduction processes, including, including ADEA compliance, decisional unit analysis, selection documentation, severance practices, and related risk considerations.
• Strong knowledge of federal and state employment laws and regulations, including Title VII, ADA, ADEA, FMLA, FLSA, PWFA, and NLRA.
• Experience partnering with internal and external employment counsel on investigations, employment matters, and organizational risk.
• Experience supporting a large, geographically dispersed organization with approximately 5,000 or more employees preferred.
• Experience with Employee Relations case management technology, workforce analytics, executive dashboards, and data-driven decision-making; HR Acuity and Workday experience preferred.
• Experience implementing Employee Relations technology, artificial intelligence, automation, or other process improvements preferred.
• Strong strategic leadership, executive communication, consultative, conflict resolution, risk assessment, judgment, and relationship-building skills.
• SHRM-SCP, SPHR, or similar professional certification preferred.
• Willingness to travel.

Career Framework

Professional - Lead Associate (P4)

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers