Employee Relations Director – Consulting & Professional Services

Vizient; Irving (TX); On-site; USD 124,000 - 206,000; Full time

Job summary

Vizient seeks an enterprise Employee Relations leader to shape and execute the ER strategy across the organization. You will advise executive leadership and HR Business Partners, manage complex investigations, and guide workforce transitions while balancing risk and business objectives.

You will coach leaders on performance management, discipline, and conflict resolution, build a high-performing ER team, and collaborate with Legal on high-stakes matters to mitigate risk and ensure compliance.

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience required.
• Demonstrated Employee Relations experience, including leadership of enterprise programs.
• Experience advising executive leaders and coaching people leaders on performance management and workplace conflict.
• Experience conducting and overseeing complex investigations involving discrimination, harassment, or misconduct.
• Experience supporting organizational restructures or major transformations.
• Knowledge of federal and state employment laws and regulations (e.g., Title VII, ADA, ADEA, FMLA, FLSA).
• Experience partnering with internal/external counsel on investigations.

Responsibilities

• Develop and lead the enterprise Employee Relations strategy.
• Oversee investigations involving discrimination, harassment, or misconduct.
• Coach leaders on performance management, conflict resolution and corrective action.
• Lead a high-performing Employee Relations team.
• Partner with Legal on matters with potential litigation or regulatory implications.
• Drive workforce transitions including restructures, mergers, and acquisitions.
• Provide data-driven insights through analytics and dashboards.

Skills

Leadership

Executive coaching

Conflict resolution

Risk assessment

Data-driven decisions

Strategic communication

Stakeholder management

Executive dashboards

Education

Relevant degree

Tools

HR Acuity

Workday

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organisational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will provide strategic leadership for the enterprise Employee Relations function, ensuring a consistent, legally compliant, and business-focused approach to employee relations matters. You will serve as a trusted advisor to executive leadership, Human Resources Business Partners, Legal, and people leaders while balancing employee advocacy, organisational risk, and business objectives. You will lead Employee Relations strategy, complex workplace investigations, workforce transitions, policies and compliance, leader education, technology, and analytics while developing a high‑performing Employee Relations team and advancing a culture of accountability, respect, and performance.

Responsibilities

• Develop and execute the enterprise Employee Relations strategy aligned with organisational objectives, culture, employee experience, and risk management priorities.
• Lead Employee Relations programs, policies, processes, service standards, operating metrics, and continuous improvement initiatives to promote consistent and effective practices across the enterprise.
• Advise executive leadership, Human Resources Business Partners, Legal, and people leaders on complex and sensitive employee relations matters, organisational risk, and appropriate resolution strategies.
• Coach leaders on performance management, corrective action, performance improvement plans, conflict resolution, difficult employee conversations, involuntary terminations, and leadership effectiveness.
• Lead, develop, mentor, and coach Employee Relations professionals while fostering professional growth, consultative capability, operational excellence, and a proactive approach to Employee Relations.
• Oversee and conduct complex workplace investigations involving allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations while ensuring objective, thorough, timely, and consistent practices.
• Review investigation findings, documentation, and recommendations to promote quality, consistency, sound decision‑making, and appropriate risk mitigation, partnering with Legal on matters with potential litigation or regulatory implications.
• Lead Employee Relations support for organisational restructures, workforce reductions, mergers, acquisitions, and other business transformations in partnership with Human Resources Business Partners, Legal, and business leadership.
• Advise on reduction‑in‑force planning, ADEA compliance, decisional unit analysis, selection documentation, severance practices, and communication strategies to support effective workforce transitions and mitigate organisational risk.
• Manage Employee Relations policies, procedures, guidelines, and governance practices to promote consistent interpretation and application while maintaining compliance with federal, state, and local employment laws.
• Partner and collaborate with Legal and HR Business Partners on Employee Relations issues and policies.
• Develop and deliver Employee Relations education for people leaders and Human Resources Business Partners focused on performance management, documentation, workplace investigations, difficult conversations, conflict resolution, and consistent leadership practices.
• Oversee Employee Relations case management technology, data integrity, reporting accuracy, documentation standards, and system adoption while identifying opportunities to leverage automation and artificial intelligence to improve operations and service delivery.
• Establish documentation and case management standards for investigations, coaching, performance improvement plans, corrective actions, warnings, and involuntary terminations to promote consistency and quality.
• Analyze Employee Relations trends, investigation outcomes, corrective actions, turnover, employee feedback, and other workforce data to develop executive‑level insights, identify organisational risks and recommend targeted or enterprise‑wide interventions.

Qualifications

• Relevant degree preferred.
• 7 or more years of relevant experience required.
• Demonstrated Employee Relations experience, including leadership of enterprise programs and consultation on complex and sensitive employment matters.
• Experience advising executive leaders and coaching people leaders on performance management, workplace conflict, corrective action, and other complex Employee Relations matters.
• Demonstrated experience conducting and overseeing complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and policy violations.
• Experience supporting organisational restructures, workforce reductions, mergers, acquisitions, or other significant business transformations.
• Knowledge of workforce reduction processes, including, including ADEA compliance, decisional unit analysis, selection documentation, severance practices, and related risk considerations.
• Strong knowledge of federal and state employment laws and regulations, including Title VII, ADA, ADEA, FMLA, FLSA, PWFA, and NLRA.
• Experience partnering with internal and external employment counsel on investigations, employment matters, and organisational risk.
• Experience supporting a large, geographically dispersed organisation with approximately 5,000 or more employees preferred.
• Experience with Employee Relations case management technology, workforce analytics, executive dashboards, and data‑driven decision‑making; HR Acuity and Workday experience preferred.
• Experience implementing Employee Relations technology, artificial intelligence, automation, or other process improvements preferred.
• Strong strategic leadership, executive communication, consultative, conflict resolution, risk assessment, judgement, and relationship‑building skills.
• SHRM‑SCP, SPHR, or similar professional certification preferred.
• Willingness to travel.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organisational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about‑us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.