Employee Relations Coordinator

New-York-City-Department-of-Citywide-Administrative-Services; New York (NY); On-site; USD 52,000 - 80,000; Full time

Job summary

City of New York, Department of Citywide Administrative Services (DCAS) is seeking a Community Coordinator to support employee wellness, onboarding, performance management, and HR operations. You will coordinate benefits information, track program outcomes, and assist with onboarding and offboarding processes.

The role emphasizes timely counsel on DCAS policies, workplace issues, and collaboration with Employee Relations to sustain essential services for the agency’s workforce.

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

Responsibilities

• Assist in the design, coordination, and implementation of employee wellness initiatives and programs.
• Promote and coordinate wellness and engagement events.
• Provide DCAS employees with information pertaining to health benefits/coverage, insurance, payroll, union coverage, retirement, deferred compensation and agency rules and regulations.
• Maintain spreadsheets to track wellness program, employee participation, program outcomes, and participant feedback.
• Assist with coordinating and facilitating workplace mediation conversations, and guidance to DCAS employees.
• Manage and monitor the employee relations inbox and other shared inbox.
• Scheduling and conducting new hire orientations.
• Manage and track performance management.
• Monitor offboarding process for separating employees.
• Preparing job vacancy notices, and recruitment ads.
• Data entry for various types of transactions into NYCAPS and generating various HR reports.
• Performing specific research on HR operational issues as requested and provide advice, assistance, and follow up.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Computer skills

Attention to detail

Multitasking

Working under pressure

Teamwork

NYCAPS

CHRMS

Education

Bachelor's degree

High school diploma or equivalent

Equivalent combination of education/experience

Tools

NYCAPS

CHRMS

Job description

COMMUNITY COORDINATOR - 56058

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

Employee Relations administers employee wellness programs, manages performance management for all non-managerial employees; develops new program goals, objectives, and courses of action to improve employee engagement and the quality of work life for DCAS employees. In addition, the unit acts as an advisor to employees providing professional, discrete, and timely counsel regarding the interpretation of DCAS policies and procedures and workplace issues. The unit also assists with on-boarding and off-boarding of employees.

This position directly supports the agency's critical workforce and Employee Relations initiatives by providing essential administrative and employee facing support across recruitment, onboarding, performance management, employee engagement, offboarding, benefits, and HR operations. Filling the position will strengthen the team's capacity to meet ongoing operational demands, maintain timely delivery of employee programs and services, and support agency efforts to effectively onboard, develop, engage, and retain employees. Given the unit's current staffing constraints, this hire is critical to sustaining these functions and ensuring the agency can continue to meet its workforce and operational objectives.

Responsibilities include but not limited to:

• Assist in the design, coordination, and implementation of employee wellness initiatives and programs.
• Promote and coordinate wellness and engagement events.
• Providing DCAS employees with information pertaining to health benefits/coverage, insurance, payroll, union coverage, retirement, deferred compensation and agency rules and regulations.
• Maintain spreadsheets to track wellness program, employee participation, program outcomes, and participant feedback.
• Assist with coordinating and facilitating workplace mediation conversations, and guidance to DCAS employees.
• Manage and monitor the employee relations inbox and other shared inbox.
• Scheduling and conducting new hire orientations.
• Manage and track performance management.
• Monitor offboarding process for separating employees.
• Preparing job vacancy notices, and recruitment ads.
• Darta entry for various types of transactions into NYCAPS and generating various HR reports.
• Performing specific research on HR operational issues as requested and provide advice, assistance, and follow up.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Effective verbal, written and interpersonal communication skills.
• Excellent analytical and computer skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Ability to work under pressure and meet strict deadlines.
• Ability to multitask.
• Ability to take direction, seek direction and offer productive feedback.
• Experience working with applications such as NYCAPS and CHRMS.
• Knowledge on NYC civil service policies.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.