Employee Relations & Compliance Specialist

MDpanel; California; On-site; CAD 65,000 - 90,000; Full time

Job summary

MDpanel is seeking a People Operations Generalist to support hundreds of employees across Canada and the U.S., with emphasis on California compliance and partner with the Director of People Operations to scale HR processes.

You will manage employee relations intake, leave administration, onboarding/offboarding, HRIS data integrity, and automated workflows while handling sensitive information with discretion.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• At least 4 years of progressive HR generalist experience, including direct ownership of employee relations intake and leave administration.
• Demonstrated multi-state HR experience with strong working knowledge of California employment law, including wage and hour, protected leaves, and accommodation requirements.
• Experience administering HRIS platforms and building reporting from them, with comfort working inside configured workflows, rules, and integrations, and the aptitude to learn new systems quickly.
• Evidence of having improved a manual or repetitive process through better use of systems, whether independently or in support of a system owner.
• Proven ability to handle highly sensitive matters with discretion, sound judgment, and complete documentation.
• Strong written and verbal communication skills, with the ability to build trust with employees, managers, and leadership.
• Highly organized, with the ability to manage concurrent deadlines across compliance, leave, and employee relations workstreams.

Responsibilities

• Serve as first point of intake for employee relations matters; conduct initial assessments and routine investigations, maintain thorough documentation, and partner with the Director of People Operations on complex or high‑risk matters.
• Provide managers with day‑to‑day guidance on performance conversations, attendance, accommodations, and policy application, escalating complex or high‑risk matters appropriately.
• Administer leaves of absence end‑to‑end across all states of operation, including FMLA, CFRA, PDL, and state paid leave programs, coordinating with payroll and benefits vendors.
• Manage the interactive process for workplace accommodations, maintaining compliant documentation throughout.
• Own the multi‑state compliance calendar: required postings, state registrations, new‑hire reporting, wage and hour requirements, and annual filings including EEO‑1 and California pay data reporting.
• Monitor legislative and regulatory changes across all states of operation, with particular depth in California, and translate changes into policy and process updates.
• Maintain audit‑ready records, including I‑9 compliance and personnel file standards.
• Own onboarding and offboarding execution, ensuring a consistent, compliant, and high‑quality employee experience.
• Serve as backup to the payroll administrator.
• Own HRIS data integrity and the reporting built on it, including headcount, turnover, and compliance metrics.
• Operate, test, and maintain automated people workflows across the HRIS and adjacent tools, supporting the Director of People Operations on new builds and flagging the manual processes that should be automated next.
• Maintain the employee handbook and policy library, partnering with the Director on updates and rollouts.

Skills

Employee relations

Leave administration

Compliance knowledge

HRIS reporting

Process improvement

Discretion

Communication

Time management

Onboarding/offboarding

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Job description

MDpanel is seeking a People Operations Generalist to support hundreds of employees across Canada and the U.S., with emphasis on California compliance and partner with the Director of People Operations to scale HR processes.

You will manage employee relations intake, leave administration, onboarding/offboarding, HRIS data integrity, and automated workflows while handling sensitive information with discretion.