Employee Relations Business Partner

Randstad USA; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Randstad USA is seeking an Employee & Labor Relations Specialist to join our HR team in Boston. With 3–5 years of relevant experience, you will lead investigations, advise leadership on performance management and policy compliance, and oversee ADA, pregnancy, and religious accommodations.

You will also coordinate with HR Acuity and Workday to maintain confidential case files. The role entails acting as a trusted consultant to leadership, fostering a fair, respectful, and compliant workplace in a

Qualifications

• Minimum of 3 years of dedicated employee relations experience (3–5 years preferred).
• Hands-on experience independently conducting and documenting complex workplace investigations.
• Proven track record consulting leadership on performance management, corrective action plans, and employee coaching.
• Direct experience managing ADA, pregnancy, and religious accommodation processes.
• Strong critical thinking, listening, and communication skills.
• Comfortable using Windows-based PC and personal equipment in a fast-paced, matrixed environment.

Responsibilities

• Lead end-to-end workplace investigations regarding harassment, discrimination, retaliation, misconduct, and policy violations; document findings and recommend resolutions.
• Advise managers and leaders on performance management strategies, progressive discipline, corrective actions, and policy interpretations.
• Oversee and facilitate employee accommodation requests, including ADA, pregnancy, and religious accommodations.
• Serve as a core contact for labor relations inquiries, guiding managers through labor agreement guidelines and conflict resolution.
• Maintain detailed, confidential case files using HR Acuity and cross-reference data within Workday.

Skills

HR investigations

Employee relations

Conflict resolution

Manager guidance

Employment law

Critical thinking

Active listening

Written/verbal communication

Windows PC usage

Tools

HR Acuity

Workday

Job description

Compensation: $40- $55 depending on experience, looking for 3-5 years

Must use own equipment for this position.

Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law

Position Summary

We are seeking a collaborative, action-oriented Employee & Labor Relations Specialist with 3 to 5 years of relevant experience to join our HR team. In this role, you will provide critical dual-focus support across employee and labor relations, serving as a trusted consultant to leadership on performance management, corrective actions, policy compliance, and complex workplace accommodations. You will also lead objective workplace investigations to foster a fair, respectful, and compliant work environment.

Key Responsibilities

• Workplace Investigations: Lead end-to-end workplace investigations regarding allegations of harassment, discrimination, retaliation, misconduct, and policy violations; document findings and recommend appropriate resolutions.
• Leadership Consultation: Advise managers and leaders on performance management strategies, progressive discipline, corrective actions, and policy or labor contract interpretations.
• Accommodations Management: Oversee and facilitate employee accommodation requests, including ADA, pregnancy, and religious accommodations.
• Labor & Employee Relations: Serve as a core contact for labor relations inquiries, guiding managers through collective bargaining/labor agreement guidelines and workplace conflict resolution.
• Case Management & Data Tracking: Maintain detailed, confidential case files using case management software (HR Acuity) and cross-reference employee data within Workday.

Qualifications & Requirements

Must-Haves:

• Experience: Minimum of 3 years of dedicated employee relations experience (3–5 years preferred).
• Investigations: Demonstrated hands-on experience independently conducting and documenting complex workplace investigations.
• Consultation & Performance Management: Proven track record of consulting with leadership on performance management, corrective action plans, and employee coaching.
• Accommodations: Direct experience managing ADA, pregnancy, and religious accommodation processes.
• Core Competencies: Strong critical thinking, active listening, relationship-building, and written/verbal communication skills.
• Environment & Tech: Ability to thrive in a fast-paced, highly matrixed organization. Must be comfortable using personal equipment for work (Windows-based PC strongly preferred).

Nice-to-Haves:

• Industry Experience: Healthcare industry experience is a major bonus.
• HR Systems: Familiarity with case management tools (e.g., HR Acuity) and HRIS systems (e.g., Workday). Training will be provided.
• Labor Relations: Prior hands-on experience in labor relations or unionized environments.

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"Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.