Employee-Owned Location Leader - Drive Service & Growth

The Kendall Group; Lansing (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

The Kendall Group is seeking a Location Manager to oversee branch performance, customer service delivery, and staff leadership across multiple locations in the United States. You will drive profitability, ensure service excellence, and align operations with company policies and goals.

Candidates should have 2+ years in customer service, sales, and management, plus a High School Diploma and strong MS Office skills.

Qualifications

• Experience in customer service, sales and supervisory roles.
• High School Diploma required.
• Proficient with Microsoft Office.
• Strong multitasking and prioritization.
• Excellent communication and leadership.

Responsibilities

• Ensure internal and external customer requirements for delivery of products and/or service.
• Define fiscal responsibility and accountability for location.
• Set goals and objectives for location.
• Manage and direct performance and development of staff.
• Demonstrate leadership in Quality and Service Excellence initiatives.
• Perform other duties as assigned.

Skills

Customer service

Sales

Management

Leadership

Communication

MS Office

Organization

Cross-functional

Negotiation

Presentation

Education

High School Diploma

Tools

MS Office

Job description

The Kendall Group is seeking a Location Manager to oversee branch performance, customer service delivery, and staff leadership across multiple locations in the United States. You will drive profitability, ensure service excellence, and align operations with company policies and goals.

Candidates should have 2+ years in customer service, sales, and management, plus a High School Diploma and strong MS Office skills.