Employee Housing Coordinator – Resort Ops & Admin

Wequassett; Marathon (FL); In loco; USD 28.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee housing based on availability

Discounts at EOS Hospitality sister s 

Paid Time Off

401(k) with employer match

Professional development and career 成长

Descrizione del lavoro

Isla Bella Beach Resort in Marathon, FL seeks an proactive Employee Housing Coordinator to oversee the day-to-day operations of our employee housing program and provide administrative support to People + Culture.

This role covers occupancy planning, inspections, unit readiness, vendor coordination, and HR-related admin, balancing administrative tasks with active presence across housing locations.

Competenze

• Minimum of 1 year of experience in property management, apartment operations, residential leasing, employee housing, student housing, or resident services required.
• Experience with move-ins, move-outs, inspections, unit turnovers, maintenance coordination, or residential occupancy strongly preferred.
• Previous hospitality or employee housing experience is a plus.
• Previous Human Resources or office administration experience is helpful but not required.
• Strong organizational, administrative, and time-management skills.

Mansioni

• Coordinate the day-to-day operations of the resort's employee housing program across multiple housing locations.
• Manage housing assignments, move-ins, transfers, consolidations, and move-outs.
• Monitor current and upcoming occupancy and proactively plan for anticipated housing needs.
• Partner with People + Culture and Recruiting to forecast housing needs for incoming employees.
• Conduct move-in, move-out, and routine housing inspections.
• Coordinate apartment turnovers and ensure units are clean, safe, properly furnished, and ready for incoming residents.
• Partner with Engineering, Housekeeping, and outside vendors to coordinate maintenance, repairs, pest control, cleaning, and other housing needs.
• Coordinate access to occupied units for approved vendors and maintenance personnel when necessary.
• Track open housing work orders and follow through to completion.
• Maintain inventory of furniture, appliances, linens, keys, and other housing assets.
• Identify housing supplies, furnishings, appliances, or other items that need to be purchased and communicate ordering needs to the People + Culture Manager.
• Document unit damages and coordinate necessary follow-up, repairs, or replacements.
• Maintain organized housing storage and supply areas.
• Manage housing assignments effectively to maximize available occupancy.
• Prepare apartments and bedrooms for incoming residents, including bed and linen setup and other turnover needs.
• Assist with light cleaning and organization when necessary to ensure units are ready for occupancy.
• Coordinate and maintain linens and housing supplies for resident arrivals.
• Address basic household needs such as replacing light bulbs, batteries, and similar items.
• Assist with organizing and relocating housing supplies, furnishings, and household items as needed.
• Regularly assess housing locations for cleanliness, maintenance, safety, inventory, and operational needs.
• Escalate larger maintenance, repair, or property concerns to the appropriate department or People + Culture Manager.
• Serve as the primary point of contact for employees residing in company housing.
• Communicate housing policies, expectations, move-in and move-out procedures, inspections, and community standards.
• Respond to resident questions, concerns, and housing requests in a timely and professional manner.
• Address roommate concerns and assist with conflict resolution when appropriate.
• Maintain positive resident relationships while consistently and fairly enforcing housing expectations.
• Prepare and maintain leases, housing agreements, occupancy records, resident files, and related documentation.
• Maintain accurate housing rosters and availability records.
• Coordinate housing charges including rent, deposits, prorated amounts, damages, and outstanding balances.
• Ensure accurate housing deductions are communicated for payroll processing
• Monitor housing balances and assist with follow-up on outstanding amounts.
• Document housing incidents, policy violations, damages, and required follow-up.
• Maintain accurate and organized housing records and reporting.
• Provide day-to-day administrative support to the People + Culture department.
• Maintain an organized, professional, and well-stocked People + Culture office.
• Monitor office supplies, onboarding materials, and other departmental resources and notify the People + Culture Manager when items need to be ordered or replenished.
• Maintain organized storage areas, files, supplies, and shared P+C resources.
• Assist with new hire onboarding and orientation.
• Support completion and organization of employment paperwork and I-9 documentation.
• Assist with interview scheduling and recruiting coordination.
• Maintain employee files and People + Culture documentation.
• Assist with preparation and organization of materials for trainings, meetings, employee events, and recognition initiatives.
• Support employee engagement activities and departmental projects.
• Assist employees with routine People + Culture questions and direct more complex matters to the appropriate P+C leader.
• Provide additional administrative support to the People + Culture Manager as needed.

Conoscenze

Property management

Customer service

Organizational skills

Administrative skills

Communication

Strumenti

Microsoft Office

Housing systems

Descrizione del lavoro

Isla Bella Beach Resort in Marathon, FL seeks an proactive Employee Housing Coordinator to oversee the day-to-day operations of our employee housing program and provide administrative support to People + Culture.

This role covers occupancy planning, inspections, unit readiness, vendor coordination, and HR-related admin, balancing administrative tasks with active presence across housing locations.