Employee Experience Manager

Thatch; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Thatch in Austin, Texas is looking for an Employee Experience Manager to elevate workplace culture and manage office operations. You will oversee daily operations, manage vendor relations, and plan large-scale events for the team.

With 3-5 years of experience in office management, you will craft employee perks and continuously improve the employee experience. Join a friendly, high-velocity remote team dedicated to transforming healthcare in America.

Qualifications

• 3-5 years of office management or related fields.
• Experience planning and executing large-scale events for 100+ people.
• Detail-oriented with strong organizational capabilities.

Responsibilities

• Oversee daily office operations to ensure a clean and functional environment.
• Plan and execute large-scale company off-sites.
• Design employee perks and programs to enhance satisfaction.

Skills

Office management

Event planning

Vendor relations

Organizational capabilities

Job description

About the role

We’re looking for an Employee Experience Manager to create an exceptional workplace environment for our Thatch team. You’ll be a driving force behind our culture, managing our office operations, and helping support and execute large‐scale events. There’s a lot of ground to cover but you’ll have the ability to tie many aspects of employee experience together.

What you’ll do

Office Management

• Oversee daily operations across our office locations, ensuring spaces are clean, functional, welcoming and well‑maintained
• Manage vendor relations including facilities, lunch/catering, supplies, and building management
• Coordinate office services, supplies, equipment and support IT with Technology needs for seamless operations
• Act as our points person with brokers and landlords as we grow and add more offices

Event Planning & Execution

• Plan and execute large‑scale company off‑sites, including venue selections, logistics, programming and budget management in partnership with others at Thatch
• Organize engaging office specific and company‑wide off‑sites with our Head of People and other leaders at Thatch

Employee Experience & Culture

• Design and implement employee perks and programs that enhance workplace satisfaction
• Serve as a member of the Culture Committee and continuously assess and improve the employee experience through feedback and creative solutions

Background we’re looking for

• 3‑5 years of office management, employee experience or related fields
• Track record of planning and executing large‑scale events for 100+ people
• Excellent ability to manage against a budget and identify areas of opportunity
• Ability to manage and negotiate with vendors
• Detail-oriented with strong organizational capabilities, and ability to communicate needs clearly

Experience we’d be particularly excited about

• Experience managing offices / facilities for high‑growth companies
• Planning large, multi‑day events with a remote workforce
• Optimistic orientation towards work and ability to thrive even when things are not working out as planned… because sometimes that happens with events

What to expect

We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here’s what to expect:

• 30 minute video meeting to talk through your background and interest in Thatch
• 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
• 30 minute video meeting to meet 2‑3 members of the team
• 30 minute video meeting with our founders to discuss your approach to culture and our operating principles

About Thatch

We’re a fully distributed early‑stage company using technology to change the way America does healthcare. We’re a happy, friendly, high‑velocity team. You can read more on Thatch here.