Employee Experience Lead

Hungryroot; New York (NY); Hybrid; USD 110,000 - 142,000; Full time

Job summary

Hungryroot is seeking an Employee Experience Lead to architect the full employee experience, spanning culture, engagement, internal communications, onboarding, workplace operations, and events. You will partner with People leadership to build a connected, energized workplace that supports Hungryroot's next growth phase.

This hybrid role requires in-office presence, about 3 days per week, with collaboration across the People function and business leaders to drive impact and scale programs

Qualifications

• 5+ years in employee experience, People ops, or related HR with increasing scope
• Proven track record designing and scaling programs for culture, engagement, onboarding
• Experience partnering with senior leaders to translate engagement data into actions
• Strong internal communications skills across calendars, channels, and announcements
• Experience delivering learning and development programs, including manager training
• Experience planning company events and managing budgets
• Familiarity with facilities operations or willingness to grow
• Excellent project management, handling multiple initiatives
• Strong written and verbal communication and judgment
• High discretion and customer-service orientation in resolving issues

Responsibilities

• Lead strategy, planning, and execution of company-wide employee experience initiatives
• Serve as steward of Hungryroot's culture by designing and scaling programs
• Own onboarding and lifecycle programs from onboarding to recognition
• Partner with People leadership to translate feedback into action plans
• Own internal communications strategy and calendars across channels
• Develop scalable onboarding resources and experiences
• Oversee events and engagement, including budgets
• Manage workplace operations and vendor relationships
• Resolve workplace issues with a customer-focused approach

Skills

Employee experience

People operations

Internal communications

HR leadership

Project management

Vendor management

Event planning

Communication skills

Discretion

Job description

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family.

It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable.

Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat.

About the Role

Hungryroot is looking for an Employee Experience Lead to be the architect of what it feels like to work here! This role owns the full employee experience arc, including culture, engagement, internal communications, learning and development, onboarding, workplace operations, and company events. You'll partner closely with People leadership and business leaders across the company to build a workplace that's connected, energized, and set up to perform at its best, fueling Hungryroot's next stage of growth.

This is a hybrid role. On average, you will be in the office 3 days per week.

Responsibilities

Employee Experience & Culture

• Lead the strategy, planning, and execution of company-wide employee experience initiatives that strengthen engagement, connection, belonging, and culture.
• Serve as a steward of Hungryroot's culture by designing and scaling programs that reinforce company values and drive employee engagement.
• Own and continuously improve employee experience programs across key moments of the employee lifecycle, from onboarding through ongoing development and recognition.
• Partner with People leadership to assess employee feedback and engagement data and translate insights into meaningful action plans.

Internal Communications

• Own the company's internal communications strategy, ensuring employees receive timely, consistent, and engaging communications across all channels.
• Develop and manage communication calendars, messaging frameworks, and communication best practices.
• Lead company-wide communications including Team Meetings, organizational announcements, Nuclino content, Slack communications, and other employee-facing communications.
• Continuously evaluate communication effectiveness and implement improvements to increase employee understanding and engagement.

Onboarding & Employee Lifecycle Programs

• Lead and continuously improve the company onboarding experience, ensuring new hires and managers are set up for long-term success.
• Develop scalable onboarding programs, resources, and experiences that accelerate integration and productivity.
• Partner with Recruiting, HRBPs, and hiring managers to deliver a best-in-class candidate and new hire experience.
• Oversee onboarding communications, materials, welcome experiences, new hire and employee swag, and new hire programming.

Events & Engagement

• Own the strategy, planning, execution, and communication of company-wide engagement initiatives, virtual events, in-person events, retreats, celebrations, leadership meetings, manager training sessions, and other key company programs.
• Lead execution of recurring company-wide meetings including Team Meetings, The Dish, and other organizational forums.
• Manage engagement and event budgets, ensuring effective planning, tracking, and communication with People leadership.
• Evaluate event effectiveness and continuously evolve programs to maximize employee engagement and business impact.

Workplace Experience & Facilities

• Serve as the primary owner of the workplace experience, ensuring a welcoming, professional, and productive office environment.
• Oversee office operations including facilities management, vendor relationships, repairs, maintenance, supplies, food and beverage programs, shipping and receiving, and workplace services.
• Act as the primary point of contact for office vendors, landlords, brokers, and building management.
• Manage office lease administration, amendments, and renewal processes in partnership with leadership and external partners.
• Respond to and resolve workplace issues and employee requests in a timely and customer-focused manner.
• Continuously improve workplace processes and experiences to support employee productivity and engagement.

Qualifications

• 5+ years of experience in employee experience, people operations, internal communications, or a related HR function, with progressively increasing scope and ownership
• Proven track record designing and scaling programs across culture, engagement, onboarding, and/or learning & development in a fast-growing or fast-paced environment
• Experience partnering with People leadership and senior business leaders to translate engagement data and employee feedback into actionable strategies
• Strong internal communications skills, including experience building communication calendars, messaging frameworks, and company-wide announcements across multiple channels (e.g., all-hands meetings, Slack, etc)
• Experience designing and delivering learning & development programs, including manager training and onboarding curricula
• Demonstrated success planning and executing company events, offsites, or engagement programs, including budget management
• Familiarity with workplace/facilities operations, including vendor management, office logistics, and lease administration (or willingness to grow into this scope)
• Excellent project management skills with the ability to manage multiple concurrent initiatives and stakeholders
• Strong written and verbal communication skills, with sound judgment on tone, timing, and audience
• High degree of discretion, professionalism, and customer-service orientation when resolving employee and workplace issue
• Equity
• Unlimited vacation policy
• Universal paid parental leave
• Comprehensive health, vision, dental, and life insurance
• 401k with Company Match
• A work from home stipend to support your initial home-office setup