Employee Experience & Events Coordinator

Kraft Group LLC; Foxborough (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Kraft Group LLC is seeking a Workforce Coordinator to support administrative functions for part-time TeamOps employees and help develop welfare programs aligned with departmental goals. The role acts as a primary contact for TeamOps staff, coordinating with Kraft Group companies to enhance the employee experience during events and in daily operations.

The position emphasizes proactive communication, relationship building, and a strong culture.

Qualifications

• Bachelor's degree preferred.
• 3+ years in a fast-paced, event-based environment with a large staff.
• Strong quantitative, analytical, and technical skills.
• Ability to work under pressure, meet deadlines and be accountable for performance.
• Highly organized and detail oriented with the ability to multi-task.
• Excellent interpersonal skills with all levels of staff and customers.
• Clear, concise communication across multiple channels.
• Proactive in problem solving and independent work when needed.
• Team player in a fast-paced setting.

Responsibilities

• Support the implementation and oversight of staff programs with a focus on culture and employee experience.
• Provide onsite workforce support during events and resolve routine issues.
• Document injuries and policy infractions per procedures and timelines.
• Coordinate employee recognition programs for events.
• Assist with new-hire training and track training records weekly.
• Oversee uniform and equipment distribution with quality control and budget awareness.
• Analyze post-event feedback and present opportunities to leadership.
• Collaborate with Project Management to analyze show rates and staff attendance and present findings.
• Conduct staff outreach and schedule personnel for staff-wide communications.
• Maintain certification/license renewal tracking for part-time staff and share with HR.

Skills

Event coordination

Communication

Data analysis

Time management

Team collaboration

Problem solving

Interpersonal skills

Education

Bachelor's degree preferred

Job description

Kraft Group LLC is seeking a Workforce Coordinator to support administrative functions for part-time TeamOps employees and help develop welfare programs aligned with departmental goals. The role acts as a primary contact for TeamOps staff, coordinating with Kraft Group companies to enhance the employee experience during events and in daily operations.

The position emphasizes proactive communication, relationship building, and a strong culture.