Employee Experience Coordinator

Life Line Emergency Vehicles, Inc.; Sumner (WA); On-site; USD 32,000 - 41,000; Full time

Job summary

Life Line Emergency Vehicles in Sumner, IA is seeking an Employee Experience Coordinator to support day-to-day HR activities, focusing on communication, onboarding, and training coordination to ensure a clear and organized employee experience.

You will assist with onboarding, plan internal events, coordinate safety training, and help maintain records while interacting with hourly staff and supervisors in a fast-paced manufacturing environment.

Qualifications

• Associate's or Bachelor's degree in HR, Business, or related field.
• 0-2 years of experience in HR support, admin, or coordination roles.
• Strong communication skills and ability to deliver clear information.
• Highly organized with strong attention to detail.
• Able to manage multiple tasks in a fast-paced environment.
• Customer-service oriented and approachable for employees and supervisors.
• Basic proficiency in Microsoft Office; HR systems experience is a plus.

Responsibilities

• Prepare and distribute employee communications (announcements, schedule updates, policy reminders).
• Ensure information is clear, accurate, and timely for office and production staff.
• Post and maintain updates on boards, breakrooms, and internal systems.
• Plan and execute internal events (all-hands, town halls, leadership updates).
• Coordinate company social events (outings, picnics, parties, volunteer days).
• Coordinate onboarding for new hires (orientation, materials, badges, paperwork).
• Schedule interviews and assist with recruitment collateral.
• Support onboarding training plans for new production and office employees.
• Assist front desk duties as needed.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer service mindset

Interpersonal skills

Microsoft Office

Education

Associate's degree in HR/Business

Bachelor's degree in HR/Business

Tools

Microsoft Office

HRIS systems experience

Job description

Life Line Emergency Vehicles, Sumner, IA, US

Salary Range: $23.00 To $30.00 Hourly

Join the Team That Builds Life-Saving Vehicles

Why Life Line?

At Life Line, you won't just build parts - you'll help build ambulances that save lives every day. When you join our team, you become part of something bigger. We foster a supportive, team-oriented environment where your skills grow, your hard work is valued, and your contributions truly make a difference.

Position Summary

The Employee Experience Coordinator is an entry-level role responsible for supporting day-to-day employee-facing HR activities at Life Line. This position focuses on employee communication and engagement, TA assistance, onboarding, and training coordination to ensure employees have a clear, consistent, and well-organized experience.

Key Responsibilities

• Prepare and distribute employee communications such as announcements, schedule updates, policy reminders, and plant notices.
• Ensure information is clear, accurate, and communicated in a timely manner to both office and production employees.
• Post and maintain updates on communication boards, breakrooms, and internal systems.

Event Planning and Employee Engagement

• Plan, coordinate, and execute a variety of internal events designed to keep employees informed, connected, and engaged. This includes recurring all-hands meetings, town halls, leadership update sessions, and department-wide announcements.
• Lead planning of company-wide social events that foster camaraderie and celebrate the employee community. Events may include seasonal outings such as golf tournaments, employee picnics, holiday parties, team volunteer days, and other group activities.

Onboarding Coordination

• Coordinate onboarding for new hires, including scheduling orientation and preparing materials
• Ensure new employees are set up and ready for their first day (badges, paperwork, basic information).
• Conduct or support new hire orientation sessions.
• Serve as a primary point of contact for new hires during their first days and weeks.
• Track onboarding completion and ensure all required steps are finished.

Training & Compliance Support

• Schedule and coordinate required safety and compliance training.
• Track completion of training and follow up with employees, supervisors, and managers as needed.
• Maintain organized and accurate training records.
• Support onboarding training plans for new production and office employees.
• Post and maintain job openings across hiring platforms.
• Schedule interviews and communicate with candidates.
• Partner with marketing to assist with creating recruitment collateral.

Front Desk / Plant Support (if applicable)

• Assist with front office responsibilities such as greeting visitors or directing employees.
• Help maintain a professional and welcoming environment for employees and guests.
• Other duties as assigned, per the needs of the business.

Skills and Qualifications

• Associate's degree in Human Resources, Business, or a related field or Bachelor's degree in Human Resources, Business, or related field.
• 0-2 years of experience in HR support, administrative, customer service, or coordination roles.
• Strong communication skills, especially the ability to deliver clear and simple information.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks and follow through on responsibilities.
• Comfortable working in a fast-paced, hands-on environment.
• Strong customer-service mindset and approachability.
• Ability to interact effectively with both hourly employees and supervisors.
• Basic proficiency in Microsoft Office; HR systems experience is a plus.

Key Success Factors

• Employees receive timely, clear, and easy-to-understand information.
• New hires have a smooth and organized onboarding experience.
• Training and compliance requirements are completed and well-tracked.
• Employees and supervisors receive quick, reliable support.

Contingencies of Employment

• Successful completion of a background check, pre-employment drug screen and physical examination.
• Successful completion of a Motor Vehicle Record (MVR) check, if applicable to the position.

Equal Opportunity Employer

Life Line Emergency Vehicles (LLEV) is an equal opportunity employer committed to creating and maintaining an inclusive workplace where all employees and applicants are valued, respected, and supported.

LLEV does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Work Authorization

Life Line Emergency Vehicles does not offer employment sponsorship. Applicants must be legally authorized to work in the United States without the need for sponsorship now or in the future.