Employee Experience & Content Program Manager

Lambda; United States; Hybrid; USD 90,000 - 150,000; Full time

Job summary

Lambda, The Superintelligence Cloud, is seeking a content and program coordination professional to own and organize employee-facing information. You will write, design, and edit onboarding guides, templates, FAQs, and how-tos, while auditing pages and policies for consistency and clarity.

You’ll align with HR and Talent, track usage metrics, and help establish style guides and standards to improve findability and user experience.

Qualifications

• 3 to 5 years in writing, content, or program coordination.
• Strong, clear, creative writing and editing skills.
• Comfort building style guides and content standards.

Responsibilities

• Audit employee-facing pages, websites, FAQs, guides, and policies.
• Write and edit onboarding guides, templates, FAQs, and how-tos.
• Set consistent tone, voice, and format across content.
• Organize content so employees can find answers.
• Fix pages and processes when something isn't working.
• Track usage and feedback to see what’s working and what isn’t.
• Coordinate with HR, Talent, on shared content.

Skills

Writing

Editing

Content coordination

Tools

Notion

Confluence

Wikis

Job description

Lambda, The Superintelligence Cloud, is seeking a content and program coordination professional to own and organize employee-facing information. You will write, design, and edit onboarding guides, templates, FAQs, and how-tos, while auditing pages and policies for consistency and clarity.

You’ll align with HR and Talent, track usage metrics, and help establish style guides and standards to improve findability and user experience.