Employee Experience & Change Leader (Org Development)

KNOXVILLE CHAMBER OF COMMERCE; Knoxville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Covenant Health in Knoxville seeks an Organizational Development Specialist – Employee Experience to design, lead, and continuously improve programs across the enterprise that boost employee satisfaction and retention. The role relies on change management, data-driven insights, and strong collaboration with clinical and administrative teams.

You'll drive adoption of complex initiatives, develop comms strategies, and measure outcomes while aligning with regulatory standards and Covenant Health’s

Qualifications

• Bachelor’s degree in Business, Human Resources, Organizational Development or related discipline.
• 3–5+ years of experience in human resources, organizational development or change management. Experience supporting clinical teams or healthcare leadership.
• Knowledge of healthcare regulations (e.g., Joint Commission, CMS standards).

Responsibilities

• Lead cross-functional organizational development initiatives that strengthen culture, collaboration, and organizational effectiveness from design through implementation and evaluation.
• Establish project plans, governance structures, communication strategies, and success metrics.
• Coordinate stakeholders across the enterprise and business functions.
• Manage budgets, timelines, resources, and vendor relationships as needed.
• Build strong relationships across the organization to drive alignment and adoption.
• Influence decision-making through data, insights, and strategic recommendations.
• Foster collaboration among stakeholders to ensure consistent employee experience.
• Analyze data to identify trends related to engagement and retention.
• Lead structured change management initiatives, measure adoption of change initiatives and identify barriers to change and implement mitigation strategies.

Job description

Covenant Health in Knoxville seeks an Organizational Development Specialist – Employee Experience to design, lead, and continuously improve programs across the enterprise that boost employee satisfaction and retention. The role relies on change management, data-driven insights, and strong collaboration with clinical and administrative teams.

You'll drive adoption of complex initiatives, develop comms strategies, and measure outcomes while aligning with regulatory standards and Covenant Health’s