Employee Engagement Coordinator

TTEC; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health/dental/vision/life insurance

FSA & HSA

401(k) retirement plan

Paid holidays & vacation

Tuition reimbursement

Employee assistance program

Employee discount program

Training & development programs

Rewards program

Job summary

Percepta seeks an Employee Engagement Coordinator to create a vibrant workplace experience at our Houston site. You will lead and support activities, events, and community initiatives while managing day-to-day administrative tasks and site communications.

You'll transform ideas into well-executed programs, collaborate across teams, and own projects from concept to completion, ensuring confidentiality and a positive employee experience at every touchpoint.

Qualifications

• Associate degree or equivalent combination of education and relevant work experience preferred.
• 3–5 years of related experience, preferably in employee engagement, event coordination, community relations, office administration, or a similar role.
• Experience planning and coordinating events or employee activities preferred.
• Strong personal integrity and commitment to confidentiality and avoiding conflicts of interest.
• Creative, proactive, and comfortable taking initiative and turning ideas into action.

Responsibilities

• Develop creative ideas for employee activities, events, and engagement initiatives that strengthen workplace culture and connection.
• Take ownership of planning and coordinating employee activities from initial concept through execution and follow-up.
• Lead and support the Employee Activities Team in developing, planning, and executing engaging events and programs.
• Coordinate logistics for site activities, including scheduling, communications, supplies, vendors, and other event needs.
• Look for opportunities to improve employee activities and introduce new ideas that enhance the employee experience.
• Serve as the company representative and liaison for charitable, volunteer, and community initiatives.
• Coordinate volunteer opportunities, donation drives, and other community involvement activities.
• Partner with employees and internal teams to encourage participation in community programs and initiatives.
• Support company-sponsored charitable events and activities from planning through completion.
• Provide administrative support including coordinating travel arrangements, scheduling and organizing meetings, preparing meeting minutes, preparing expense reports, and managing incoming calls, emails, and other correspondence.
• Create and distribute communications such as flyers, announcements, newsletters, and digital content.
• Ensure communications are accurate, timely, current, and consistent with company branding.
• Process supply orders and support departmental and site needs.
• Maintain inventory of site prizes, activity materials, and supplies.
• Provide front reception coverage as needed, creating a professional and welcoming experience for employees, visitors, and guests.

Skills

Event coordination

Administrative support

Communication skills

Organization

Microsoft Office

Education

Associate degree or equivalent combination of education and relevant work experience

Tools

Microsoft Office Suite

Job description

Employee Engagement Coordinator

What You'll Be Doing

The Employee Engagement Coordinator (Site Administrator) helps create a positive, connected, and engaging workplace experience for employees. This role leads and supports employee activities, events, community involvement, and site communications while also providing day-to-day administrative and operational support.

This is a highly collaborative, hands-on role for someone who enjoys bringing people together, turning ideas into well-executed events, and taking ownership of projects from concept through completion.

Responsibilities

Employee Engagement & Activities

• Develop creative ideas for employee activities, events, and engagement initiatives that strengthen workplace culture and connection.
• Take ownership of planning and coordinating employee activities from initial concept through execution and follow-up.
• Lead and support the Employee Activities Team in developing, planning, and executing engaging events and programs.
• Coordinate logistics for site activities, including scheduling, communications, supplies, vendors, and other event needs.
• Look for opportunities to improve employee activities and introduce new ideas that enhance the employee experience.

Community Engagement

• Serve as the company representative and liaison for charitable, volunteer, and community initiatives.
• Coordinate volunteer opportunities, donation drives, and other community involvement activities.
• Partner with employees and internal teams to encourage participation in community programs and initiatives.
• Support company-sponsored charitable events and activities from planning through completion.

Administrative & Operational Support

• Provide administrative support including coordinating travel arrangements, scheduling and organizing meetings, preparing meeting minutes, preparing expense reports, and managing incoming calls, emails, and other correspondence.
• Create and distribute communications such as flyers, announcements, newsletters, and digital content.
• Ensure communications are accurate, timely, current, and consistent with company branding.
• Process supply orders and support departmental and site needs.
• Maintain inventory of site prizes, activity materials, and supplies.
• Provide front reception coverage as needed, creating a professional and welcoming experience for employees, visitors, and guests.
• Support special projects and other operational initiatives as business needs evolve.
• Maintain a high degree of confidentiality when handling sensitive and proprietary information.

What You Bring

• Associate degree or equivalent combination of education and relevant work experience preferred.
• 3–5 years of related experience, preferably in employee engagement, event coordination, community relations, office administration, or a similar role.
• Experience planning and coordinating events or employee activities preferred.
• Strong personal integrity and commitment to confidentiality and avoiding conflicts of interest.
• Creative, proactive, and comfortable taking initiative and turning ideas into action.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently with minimal supervision while collaborating effectively with employees and teams across the organization.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong event planning and coordination skills.

Schedule & Work Environment

• Monday–Friday, 8:00 a.m.–5:00 p.m.
• Onsite position
  

What You Can Expect

• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Traditional 401(k) Retirement Plan
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

• Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
• Service beyond self – We serve others—clients, customers, and teammates with care and integrity in every interaction.
• Leave it better – We take ownership and leave every process, person, and place better than we found it.
• Win together – We succeed as one—celebrating, supporting, and showing up for each other.
• Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vista points and allows every individual to bring value to the table in their unique way.

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