Employee Benefits Specialist

SEEC; Silver Spring (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

STD & Basic Life Insurance

Matching 403B

Paid Vacation

Tuition Assistance Program

Employee Program Assistance

Job summary

SEEC, a progressive nonprofit in Silver Spring, MD, seeks a Benefits Administrator to manage vendor relationships, open enrollment, and benefits data accuracy for a diverse workforce.

You will ensure regulatory compliance, collaborate with HR and finance, and support employees with benefits questions while coordinating with brokers and carriers.

Qualifications

• Bachelor’s degree in human resources or related field preferred.
• Two years of related benefits administration experience; Three years of experience in any HR capacity (required).
• Proficiency in Microsoft Office Suite or related software.
• Working experience with HRIS and benefits databases.
• Project and team management skills and experience.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Knowledge of benefits contract language and compliance requirements (ACA, ERISA, COBRA, FMLA).
• Strong verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Excellent organizational skills and ability to work in a high-energy environment.

Responsibilities

• Serve as primary contact for plan vendors and third-party administrators.
• Coordinate transfer of data to external contacts for services, premiums, and plan administration.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing: new enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QMCSOs, distributions, loans, hardships and compliance testing.
• Oversee maintenance of employee benefits files, group benefits database and update employee payroll records.
• Gather employee data and oversee monthly billings and reconciliations; prepare vouchers for payment of administrative fees for all group plans.
• Perform monthly reconciliations by reviewing vendor invoices, internal HR enrollment records, and payroll deductions to identify and resolve errors or inconsistencies.
• Analyze current benefits, evaluating use, services, coverage, cost, plan experience and trends; identify company stance.
• Support HR Director and HR Manager with plan audits and actuarial data preparation.
• Review short/long-range cost estimates and analyses for modifications and new programs.
• Survey industry trends; complete benefits surveys and forecast trends; develop recommendations for HR management.
• Monitor administrative costs and suggest cost containment strategies.
• Provide customer service support to internal and external customers; develop tools to explain benefits to employees using HRIS.
• Oversee annual open enrollment: communications, enrollment software, inquiries, carrier deductions, and vendor coordination.
• Design and distribute materials for benefits orientations and open enrollment; collaborate with brokers.
• Provide training and support to employees on benefits; include onsite and offsite activities.
• Analyze benefits data and prepare reports to identify trends and opportunities for improvement.
• Evaluate and revise internal benefit processes to reduce costs and increase efficiency.
• Research plans and vendors to identify the best value; design, implement, and revise programs.

Skills

Bachelor's degree

Benefits administration

MS Office

HRIS experience

Project management

Multitasking

Analytical skills

Regulatory knowledge

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor's degree in HR or related field

Tools

HRIS

Job description

1300 Spring Street, Suite 400
Silver Spring, MD 20910, USA

Description

ABOUT SEEC

SEEC is a progressive nonprofit agency providing a wide range of community supports to help people with developmental disabilities live the lives they choose. Supports are provided solely in the community and are directed by the interests, needs, and aspirations of each person.

Named as a Top Workplaces USA 2023, SEEC is a nationally recognized disability services provider in Maryland dedicated to progressive values and the belief that all those in the intellectual and developmental disability community canLive, Work and Thrive. Come join us!

ABOUT THE TEAM

As a strategic partner to SEEC, the Human Resources Department leads talent acquisition, employee relations, and benefits. HR aligns workforce strategies with SEEC’s mission and organizational goals by attracting and retaining top talent, fostering positive employee relationships, and developing competitive compensation and benefits programs that support employee satisfaction, engagement, and long-term retention.

IN THIS ROLE, YOU'LL:

• Serve as primary contact for plan vendors and third-party administrators.
• Coordinate transfer of data to external contacts for services, premiums, and plan administration.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting
  and fees.
• Coordinate daily benefits processing: Handle new enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll
  records.
• Gather employee data and oversee the processing of monthly billings and reconciliations. This includes the preparation of vouchers for payment of administrative fees for all group plans.
• Perform monthly reconciliations by reviewing vendor invoices, internal HR enrollment records, and payroll deductions to identify and resolve errors or inconsistencies.
• Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.
• Support HR Director and HR Manager with plan audits and the preparation, collection, and organization of data for actuarial assessments.
• Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs along with HR Manager/Director.
• Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by HR management.
• Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package with the use of technology (HRIS)
• Oversee the annual open enrollment process by coordinating plan communications, configuring enrollment software, addressing employee inquiries, ensuring accurate carrier and payroll deductions, and managing related activities, including coordination with vendors and brokers as needed.
• Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions in collaboration with the benefits broker.
• Provide training and support to employees related to employee benefits. Including onsite and offsite activities.
• Analyze employee benefits data and prepare reports to identify trends, challenges, and opportunities for improvement.
• Evaluate and revise internal benefit processes to reduce costs and increase efficiency.
• Research employee benefits plans and vendors to identify those that present the best value.
• Design, recommend, and implement new benefits programs.
• Examine possible plan designs and benefits cost changes.
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
• Provides day-to-day assistance to the human resources department.
• Assists with special projects.

ABOUT YOU

• Bachelor’s degree in human resources or related field preferred
• Two years of related benefits or employee benefits administration experience Three years of experience working in any Human Resources capacity (required).
• Proficiency in Microsoft Office Suite or related software.
• Working experience with HRIS and benefits databases.
• Project and team management skills and experience.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
• Strong verbal and written communication skills.
• Strong interpersonal and relationship-building skills to interact with employees at all levels of the organization.
• Ability to empathize with employee concerns and needs, demonstrating a genuine interest in their well-being.
• Excellent organizational skills and attention to detail.
• Ability to work in a high energy and hands-on environment.

WE OFFER

• Competitive Pay
• STD & Basic Life Insurance
• Matching 403B
• Paid Vacation.
• Tuition Assistance Program.
• Employee Program Assistance
• And more!

SEEC is an equal opportunity employer committed to hiring a diverse workforce in an inclusive cultural environment. SEEC does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.