Employee Benefits Coordinator | Data Entry & Communications

Jobtailor; Portland (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking an administrative assistant to support a Benefits team in Portland, OR. You will assist 5-6 Account Managers with data entry, enrollment processing, and communications with insurance carriers, ensuring timely handling of requests and confidentiality.

You will draft forms, review contracts, and coordinate meetings, while maintaining high customer service standards in a fast-paced office environment.

Qualifications

• Bachelor’s Degree or high school graduate with at least 1 year in an office environment.
• Fluent with Microsoft Windows, Office 365, Word and Excel.
• Willingness and desire to learn about Employee Benefits.

Responsibilities

• Support a team of 5-6 Small and Large Group Account Managers in daily activities.
• Perform routine clerical tasks including data entry and filing related to employees’ benefits plans.
• Coordinate with insurance carriers to obtain materials and follow up on requests.
• Assist AMs with processing enrollments, changes, and terminations.
• Communicate with carriers about billing discrepancies or simple claims issues.
• Generate personalized forms such as Annual Compliance Notices for customers.
• Review carrier contracts for accuracy.
• Draft employee communications for peer review by AMs.
• Organize carrier meetings and provide onsite support as needed.
• Read and respond to emails within 1 business day.
• Pull files from BAM and email to Producers as requested by AMs.

Skills

Exceptional telephone demeanor

Customer service skills

Interpersonal skills

Confidentiality

Education

Bachelor’s Degree or high school graduate with experience

Tools

Microsoft Windows

Microsoft Office 365

Microsoft Word

Microsoft Excel

Job description

Jobtailor is seeking an administrative assistant to support a Benefits team in Portland, OR. You will assist 5-6 Account Managers with data entry, enrollment processing, and communications with insurance carriers, ensuring timely handling of requests and confidentiality.

You will draft forms, review contracts, and coordinate meetings, while maintaining high customer service standards in a fast-paced office environment.