Employee Benefits Coordinator - Client Services

IMA Financial Group, Inc.; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Annual Performance Bonus

Stock Purchase

401(k)

Job summary

IMA Financial Group, Inc. provides foundational support to employee benefits clients by assisting with enrollments, billing, documentation, and system updates.

The role executes routine tasks with guidance while developing a working knowledge of benefits, processes, and the client lifecycle. This entry-level position emphasizes collaboration, accuracy, and ongoing training within a structured mentorship program.

Qualifications

• <1 year relevant experience
• Basic technical application/exposure
• Readiness to learn + grow through structured training and mentorship
• Life & Health License: Take and pass Life & Health License within timing necessary for state and role requirements

Responsibilities

• Provides day‑to‑day operational and administrative support across the employee benefits client lifecycle, including enrollments, billing, eligibility updates, and system maintenance.
• Prepares and distributes client and employee materials, ensuring accuracy, timeliness, and adherence to compliance and documentation standards.
• Supports onboarding of new clients by executing checklist tasks and coordinating required data, materials, and internal workflows.
• Responds to routine client and internal inquiries, escalating issues as appropriate while continuing to build benefits and compliance knowledge.
• Assists with renewals, benchmarking, RFP preparation, and marketing coordination under close supervision.
• Executes assigned tasks accurately and efficiently while progressing through structured training and guided learning.

Skills

Accountability

Collaboration & teamwork

Learning agility

Information seeking

Job description

IMA Financial Group, Inc. provides foundational support to employee benefits clients by assisting with enrollments, billing, documentation, and system updates.

The role executes routine tasks with guidance while developing a working knowledge of benefits, processes, and the client lifecycle. This entry-level position emphasizes collaboration, accuracy, and ongoing training within a structured mentorship program.