SUMMARY
Responsible for working with account team in processing renewals, conducting and analyzing marketing, preparing financial summaries and providing general technical support for assigned fully-insured and self-funded accounts. Performs a variety of analysis including provider network analysis and carrier utilization analysis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Initiates recurring analyst renewal projects on assigned accounts (pre-renewal spreads, carrier renewal process initiation, information requests, etc.); Gathers, reviews and validates all information related to assigned clients for renewal analysis and marketing purposes, gaining comprehensive familiarity with client's current details and history;
- Evaluates carrier utilization reporting to identify key cost drivers and make recommendations for possible plan design changes;
- Coordinates and assists in renewal challenges (underwriting);
- Creates new financial reporting package from templates as needed;
- Conducts provider network comparison analysis (access disruption analysis);
- Coordinates with account team to understand strategy for client renewal and define roles andresponsibilities. Revisits throughout the renewal development process, outlining renewal project action items, including all deadlines;
- Collaborates with all current insurance carriers and vendors to obtain preliminary and/or firm renewals and prepares initial financial summary and benefit highlights;
- Presents preliminary renewal summaries and marketing results to account team to determine plan options and/or marketing strategy; works with account team to develop and execute negotiation strategy;
- Presents all final results to account team; determines content and structure of renewal presentation and identifies analytical support materials (i.e.; utilization review, contribution strategy, benchmarking, financial reporting, etc.);
- Executes all relevant plan option requests, marketing projects and necessary analysis to complete account strategy objectives;
- Reviews all marketing and plan option responses, evaluates for accuracy and completeness, and requests clarifications and revisions as needed;
- Handles ongoing (monthly/quarterly) client maintenance projects as determined by account team;
- Reviews team members work for accuracy and completeness as needed;
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
- Bachelor's degree or equivalent combination of education and experience. Degree in Business or Mathematics preferred.
- One (1) or more years related work experience
- Valid insurance license (or must be obtained within ninety (90) days of employment)
- Must continue to meet Continuing Education requirements for license renewal
- Basic knowledge of compliance topics (HIPAA, COBRA, ACA, Medicare).
- Basic knowledge of programs (know of existence and how to get a quote).
- Salesforce experience preferred
- Knowledge of all major fully-insured and self-funded lines of benefits insurance (Medical, Dental, Vision,Life and Disability, EAP);
SKILLS
- Proficient in Microsoft Office Suite: Excel, Power Point, and Outlook
- Intermediate skills in Microsoft Excel
- Excellent verbal and written communication skills
- Excellent problem solving and time management skills
- Good customer service skills, including telephone and listening skills
- Excellent planning, organizational and prioritization skills
- Ability to work within a team and to foster teamwork
- Ability to work productively as an individual to accomplish assigned projects
- Ability to prioritize work for multiple projects and deadlines