Benefits Analyst - Employee Benefits

Alliant Insurance Services, Inc.; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Alliant Insurance Services, Inc. in Chicago seeks a customer service professional to service existing mid-market accounts and support Producers by soliciting new business, with independent responsibility for retention of assigned clients and policies.

Responsibilities include bid and renewal strategy, plan design and cost information, gathering client census and RFQs, preparing RFPs, negotiating with carriers, and ensuring data integrity while acting as a technical resource for the team.

Qualifications

• Bachelor's Degree or equivalent combined with 2+ years of related work experience.
• Valid Insurance License and ongoing CE requirements for license renewal.
• Strong Microsoft Office proficiency and communication skills.

Responsibilities

• Service and retain mid-market accounts; support Producers with servicing and new business solicitation.
• Determine bid and renewal strategy for mid-market client accounts.
• Provide plan design options and cost information to service team.

Skills

Microsoft Office Suite

Verbal and written communication

Customer service

Problem solving

Typing 30–35 wpm

Teamwork

Prioritization

Education

Bachelor's Degree or equivalent

Two (2) or more years of related work experience

Continuing Education for license renewal

Tools

Microsoft Office Suite

Job description

Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. Independent responsibility for servicing and retention of assigned customers and policies in mid-market accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works with client team to determine bid and renewal strategy for mid-market client accounts;
• Provides detailed plan design and cost information to service team;
• Works with client or prospective client to identify and evaluate the client's specific characteristics including; benefit needs, design, group demographics and employee census; may assist with benchmarking and trend analysis;
• Gathers information and provides analysis and recommendations to client's existing coverage;
• Requests census and RFQs from client, primarily for ancillary coverages;
• Processes RFQs received from clients;
• Prepares RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data;
• Collaborates with client team to select employee benefit markets for solicitation and negotiates with incumbent and bidding carriers for benefit and premium considerations;
• Analyzes market proposals for verification of benefits, premium, and competitiveness;
• Negotiates with incumbent and bidding carriers to ensure most competitive rates or products for clients and prospective clients;
• Serves as a technical expert, assisting other team members to resolve complex issues;
• Produces cost/benefit analysis for inclusion in proposal to be presented to clients;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• Bachelor's Degreeor equivalent combination of education and experience
• Two (2) or more yearsof related work experience
• Encouraged to complete Career Path requirements as communicated by Supervisor
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

SKILLS

• Proficient in Microsoft Office Suite
• Good verbal and written communication skills
• Good customer service skills, including telephone and listening skills
• Good problem solving and time management skills
• Intermediate typing skills (30-35 wpm)
• Ability to work within a team and to foster teamwork
• Ability to prioritize work for multiple projects and deadlines