Employee Benefits Account Manager

Brown & Brown; New York (NY); On-site; USD 69,000 - 73,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health support

PTO & holidays

Partner discounts

Job summary

Brown & Brown in New York, NY is seeking an Employee Benefits Account Manager to join our expanding team. The Senior Account Manager will manage a defined book of business, respond to client inquiries, perform analytics, and coordinate vendor responses to renewals and RFPs.

You willCollaborate with internal stakeholders to deliver client-focused plans, supportive analytics, and timely service. Experience in health & welfare benefits and strong Excel/PowerPoint skills are required.

Qualifications

• 4-7+ years of health & welfare experience.
• Client-facing experience in employee benefits a plus.
• BA/BS preferred.

Responsibilities

• Manage a personal book of business of roughly $500,000–$1,000,000+.
• Respond to day-to-day client inquiries and provide analytics.
• Prepare renewals and RFPs; coordinate vendor responses and develop client presentations.
• Support renewals and vendor negotiations with team.
• Coach and delegate tasks to team members as needed.

Skills

Health & Welfare

Client-facing

Excel

PowerPoint

Time management

Communication

Detail-oriented

Education

BA/BS preferred

Tools

BenefitPoint

AMS

Excel

PowerPoint

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in New York, NY !

The Mid-Market Senior Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible for responding to the day-to-day client inquiries and any needed client analytics. The Senior Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Senior Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Senior Account Manager is responsible for revenue growth - client expansion - on their personal book of business.

The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans.

How You Will Contribute:

• Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary.
• Manage a personal book of business of approximately $500,000 - $1,000,000+.
• Support Team Leader and/or Account Executive( s), as assigned .
• Proactively provide client service in response to day-to-day service issues and questions; elevate, as necessary .
• Actively seek improvements to client service and efficiencies within teams by identifying improved processes .
• Works with the client team to develop project plans and deliver service goals .
• Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions .
• Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations.
• Delegate administrative and analytic tasks, as necessitated , to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc.
• Keeps informed regarding industry information, new product information, legislation, coverage and technology to continuously improve knowledge and performance.
• Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.).
• Understand, articulate, and implement RS value-added resources.
• Accountability for updating client information, in a timely manner , within appropriate software (e.g., BenefitPoint , AMS, etc ).
• Provide peer review for others on team.

Licenses & Certifications:

• Life, Accident and Health Insurance License required .
• GBA or CEBS Certification a plus .

Skills & Experience to be Successful:

• BA/BS preferred .
• 4 - 7+ years of health & welfare experience, meets, or exceeds, majority of core practice competency-based skills .
• Client-facing experience in the employee benefit industry a plus .
• Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services .
• Ability to work independently and learn to anticipate client and team needs .
• Effective time management .
• Diligent follow up skills .
• Ability to express ideas clearly in both written and oral communications .
• Critical thinking skills .
• Detail-oriented .
• Strong Microsoft Excel and PowerPoint skills.

Pay Range

$50.00 - $53.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes s