Employee Benefits Account Administrator

Jonus Group; Hannibal (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Jonus Group is seeking an Employee Benefits Account Administrator to manage and coordinate employee benefits accounts, acting as the liaison between clients, providers, and internal teams to ensure efficient delivery of services. The role requires strong benefits knowledge, exceptional organizational and communication skills, and hands-on experience with enrollments, renewals, billing, and compliance.

You will maintain accurate records, support training, and help clients optimize their benefits

Qualifications

• Experience in employee benefits administration or account management.
• Strong organizational and analytical skills; ability to manage multiple accounts.
• Excellent verbal and written communication; build positive client relationships.
• Proficiency with benefits management software and MS Office; HRIS familiarity is a plus.
• Knowledge of employee benefits programs including health, dental, vision, life, retirement and compliance.
• Proven problem-solving skills; able to work independently and in a team.
• Commitment to professional growth and staying updated on industry trends.

Responsibilities

• Serve as the primary contact for clients regarding their employee benefits accounts, providing support and guidance in the implementation and administration of plans.
• Manage plan renewals, updates, and compliance with applicable regulations, ensuring smooth account maintenance and adherence to deadlines.
• Process employee enrollment, termination, and changes within benefit plans, maintaining an organized and accurate database.
• Work collaboratively with insurance carriers and benefits providers to resolve billing, claims, and eligibility issues effectively.
• Conduct periodic reviews of client benefits plans to ensure ongoing relevance, competitiveness, and compliance.
• Provide training and educational sessions to clients and their employees on benefits offerings, options, and processes.
• Identify opportunities for service improvements and innovation to deliver exceptional client experiences.
• Stay informed about industry trends, regulatory updates, and market developments related to employee benefits and use this knowledge to guide clients effectively.
• Maintain accurate and detailed records of client interactions, transactions, and changes to comply with company policies and best practices.
• Support team members in cross-functional projects and operational initiatives as needed.

Job description

Employee Benefits Account Administrator

Job Summary

Seeking a detail-oriented and customer-focusedEmployee Benefits Account Administratorto manage and coordinate employee benefits accounts. This role involves serving as a liaison between clients, providers, and internal teams to ensure the efficient delivery of services. Expertise in benefits administration, strong attention to detail, and effective problem-solving skills are critical for success in this position.

Responsibilities

• Serve as the primary contact for clients regarding their employee benefits accounts, providing support and guidance in the implementation and administration of plans.
• Manage plan renewals, updates, and compliance with applicable regulations, ensuring smooth account maintenance and adherence to deadlines.
• Process employee enrollment, termination, and changes within benefit plans, maintaining an organized and accurate database.
• Work collaboratively with insurance carriers and benefits providers to resolve billing, claims, and eligibility issues effectively.
• Conduct periodic reviews of client benefits plans to ensure ongoing relevance, competitiveness, and compliance.
• Provide training and educational sessions to clients and their employees on benefits offerings, options, and processes.
• Identify opportunities for service improvements and innovation to deliver exceptional client experiences.
• Stay informed about industry trends, regulatory updates, and market developments related to employee benefits and use this knowledge to guide clients effectively.
• Maintain accurate and detailed records of client interactions, transactions, and changes to comply with company policies and best practices.
• Support team members in cross-functional projects and operational initiatives as needed.

Qualifications/Requirements

• Previous experience in employee benefits administration, account management, or a similar role.
• Strong organizational and analytical skills with a demonstrated ability to manage multiple accounts or projects simultaneously.
• Excellent verbal and written communication skills with a focus on building positive client relationships.
• Proficiency with benefits management software, Microsoft Office Suite (Excel, Word, Outlook), and familiarity with HRIS systems is a plus.
• Sound understanding of employee benefits programs, including health, dental, vision, life insurance, retirement plans, and compliance requirements.
• Proven problem-solving skills and the ability to work independently as well as within a team environment.
• Commitment to professional growth and staying updated on trends in employee benefits administration.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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