Empathetic Medical Front Desk & Scheduling Specialist

2302 Highland Medical, P.C.; West Windsor (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Tuition reimbursement

Team environment

Job summary

Highland Medical, P.C. is seeking a front desk/medical office assistant to greet patients, verify insurance, schedule appointments, and manage EMR documentation. The role supports registration, pre-visit prep, and billing processes within a busy practice setting.

The position requires 1–3 years of hospital or medical office experience, High School diploma, and familiarity with EMR and billing software. On-site role with potential coverage across offices in Rockland County.

Qualifications

• High School required.
• 1–3 years of work experience in a hospital setting or medical office.
• General understanding of office procedures, billing, and insurance carriers (Medium proficiency).

Responsibilities

• Answer high-volume phone calls and greet patients.
• Schedule and confirm appointments in the EMR system.
• Verify insurance eligibility, benefits, and co-payments.
• Update patient demographics in the EMR and collect outstanding balances.
• Assist with filing, chart preparation, and document handling.
• Order and stock office supplies; May cover other offices as needed.

Skills

Customer service

Front desk

Phone handling

EMR systems

Insurance verification

Education

High School Diploma

Tools

EMR software

Billing software

Job description

Highland Medical, P.C. is seeking a front desk/medical office assistant to greet patients, verify insurance, schedule appointments, and manage EMR documentation. The role supports registration, pre-visit prep, and billing processes within a busy practice setting.

The position requires 1–3 years of hospital or medical office experience, High School diploma, and familiarity with EMR and billing software. On-site role with potential coverage across offices in Rockland County.