Empathetic Customer Relations Specialist – Flexible Schedule

Scott Schulze - State Farm Agent; Westminster (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

Scott Schulze - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency in Westminster, CO. You will handle inquiries, resolve issues, and maintain accurate customer records to ensure satisfaction.

This role emphasizes empathy, clear communication, and teamwork with other agency members, with potential for advancement and a flexible schedule aligned to community needs.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Scott Schulze - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency in Westminster, CO. You will handle inquiries, resolve issues, and maintain accurate customer records to ensure satisfaction.

This role emphasizes empathy, clear communication, and teamwork with other agency members, with potential for advancement and a flexible schedule aligned to community needs.