Emp Relations Specialist I

Bronson Healthcare; Kalamazoo (MI); On-site; USD 60,000 - 78,000; Full time

Job summary

Bronson Healthcare is seeking an Experience Emp Relationships Specialist I to support the organization with employee relations, investigations, and engagement initiatives. You will partner with leadership, Inclusion, and Learning teams to implement strategies that raise engagement, improve performance, and support Bronson's mission.

The role emphasizes collaboration, data interpretation from climate surveys, and proactive consulting across all levels to promote a respectful, inclusive workplace

Qualifications

• Education and/or experience equivalent to a Bachelor's degree; minimum 3 years HR experience.
• Integrity and Trust: trusted, direct, truthful, confidential.
• Listening: attentive, active listening, patient, can restate opinions.
• Customer Focus: meeting internal/external customers' expectations and needs.
• Negotiating: ability to negotiate effectively in tough situations.

Responsibilities

• Conducting fact finding investigations to uncover root causes and solutions.
• Overseeing engagement and climate surveys and interpreting data to address feedback.
• Collaborating with leaders and Inclusion teams to drive positive change and engagement.
• Developing and managing exit and stay interview processes to improve retention.
• Providing strategic direction for employee relations and addressing organizational factors.
• Offering consulting to all organizational levels on employee relations matters.
• Engaging proactively to minimize employee relations issues.
• Mediating employee relations issues with supervisors and employees to resolve conflicts.
• Consulting with administration and legal on equitable treatment and minimizing liability.
• Supporting administrators in re-alignments or reductions in force, ensuring resources are available.
• Facilitating employee relations education and providing supervisor materials.
• Maintaining familiarity with HelpNet and Success Coaches to support employees.
• Consulting with leaders on performance management and corrective actions.

Skills

Integrity and Trust

Listening

Customer Focus

Negotiating

Conflict Management

Problem Solving

Managing Diversity and Inclusion

Composure

Approachability

Self- Development

Planning

Written Communications

Education

Bachelor's degree

Job description

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

BHG Bronson Healthcare Group

Title

Emp Relations Specialist I

Position Responsibility

• Conducting fact finding investigations in a way that deploys best practice methodologies to uncover root cause(s) and thereafter solutions that ensure the organization is focused on the Bronson mission.
• Overseeing engagement and climate surveys and other employee engagement processes including interpreting data and developing follow-up programs to address feedback from the surveys.
• Working collaboratively with people leaders, Equity and Inclusion colleagues, and Center for Learning colleagues with implementation of strategies to facilitate positive change in employee and organizational development, such as heightened employee engagement, increased individual and team performance, improved safety, and work practices that support the growth, vision, and mission of Bronson.
• Developing and managing the exit and stay interview processes to identify themes and organizational solutions that improve retention (i.e., regrettable turnover).
• Assisting with providing strategic direction for employee relations including the evaluation of external and internal factors that impact the work environment, and the development of appropriate strategies and tactics to drive positive change.
• Providing consulting services to all organizational levels on employee relations matters.
• Engaging proactively with the organization to eliminate or minimize employee relations issues.
• Mediating employee relations issues by meeting with supervisors and employees to discover the source of the issue and facilitating resolution.
• Consulting as appropriate with administration, general counsel, and the Office of Equity and Inclusion, on matters related to equitable treatment of employees and to minimize exposure to liability and litigation.
• Acting as support to administrators in cases of organizational re-alignments, reallocation, financial exigency, or other reduction of force plans; ensuring affected parties benefit from all available resources in these cases.
• Facilitating employee relations-related educational courses and providing materials to supervisors.
• Maintaining familiarity with HelpNet, the Employee Resource Network and Success Coaches to support the "whole" person.
• Consulting with people leaders on performance management issues and deploying an array of corrective action measures.

Qualifications, Experience And Core Competencies

Education and/or experience equivalent to a Bachelor's degree required; minimum 3 years of experience in Human Resources.

Integrity and Trust: Is widely trusted; is seen as direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences, admits mistakes, doesn’t represent him/herself for personal gain.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate opinions of others even when he/she disagrees.

Customer Focus: Is dedicated to meeting the expectations and requirements of the internal and external customers, to getting first-hand customer information and using it for improvements in benefit delivery services; acts with customers in mind, establishes and maintains effective relationships with customers and gains their respect and trust.

Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties of the negotiations; has a good sense of timing.

Conflict Management: Steps up to conflict, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems or agendas, is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Managing Diversity and Inclusion: Interacts with all kinds of classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages, sexual orientations, and genders; supports equal, fair treatment, and opportunity for all.

Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

Self- Development: Is personally committed, and actively works, to continuously improve himself/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, evaluates results.

Written Communications: is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

1280 Human Resources (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.