EMIS Services Liaison

NEONET; Cuyahoga Falls (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

NEONET in Cuyahoga Falls, Ohio is seeking an EMIS Services Liaison to deliver EMIS software support to educational entities within the NEOnet consortium. This Non-Exempt role focuses on rapid problem solving and accurate data submissions in line with state requirements.

The position emphasizes collaboration with school districts, maintenance of EMIS systems, and development of training materials. Immediate start available with full-time hours.

Qualifications

• Read, interpret and teach software documentation.
• Train users on software applications and procedures.
• Organize tasks into clear sequences.
• Proactively troubleshoot software inquiries.
• Confidential handling of sensitive information.
• Communicate clearly with staff and train others.

Responsibilities

• Understand EMIS procedures and related SIS software.
• Provide rapid detection and solution for software inquiries.
• Develop knowledge of related software outside focus area.
• Be primary contact between districts and NEOnet.
• Notify users of EMIS changes and state reporting updates.
• Ensure accuracy and timeliness of EMIS data submissions.
• Maintain access to EMIS reporting systems (OH|ID, ODDEX, Data Collector, SSC).
• Review error reports and resolve discrepancies before deadlines.
• Collaborate with district staff to align data for funding.
• Prepare documentation for training and support.
• Assist in district EMIS transitions and procedures.
• Escalate incidents with state support agencies.

Skills

Software documentation literacy

Training others

Task organization

Problem solving

Confidential information handling

Communication

Security/compliance awareness

Education

Two-year degree in Computer Science or equivalent

Knowledge of computer languages/OS

Tools

OH|ID

ODDEX

Data Collector

Secure Data Center

ODEW data submission

Job description

EMIS Services Liaison

NEONET NEONET - Cuyahoga Falls, Ohio Open in Google Maps

This job is also posted in NEOnet, and Ohio Education Job Board: Ohio's resource for jobs in education

Job Details

Job ID: 5919127

Application Deadline: Posted until filled

Posted: Sep 08, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

Under the direction of the NEOnet Executive Director, the EMIS Services Liaison is responsible for the delivery of EMIS software support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.

Major Responsibilities

• Develop an understanding of the current student EMIS procedures and software and supporting SIS software.
• Provide rapid detection and solution to software inquiries and effective means of 'trouble-shooting' user questions, concerns and needs.
• Develop a working knowledge of other software applications outside the respective software package of concentration.
• Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
• Keep users notified of changes and/or updates to the current EMIS software, state reporting requirements and procedures.
• Ensure accuracy, completeness, and timeliness of all EMIS data submissions for all reporting periods as required by ODEW
• Collect, verify, and submit student, staff, course, program, and financial data in compliance with state and federal guidelines.
• Maintain access to ODEW systems (OH|ID, ODDEX, Data Collector, Secure Data Center, etc.) to complete reporting responsibilities.
• Review error reports regularly, identify discrepancies, and work with staff to resolve issues prior to state deadlines.
• Work collaboratively with districts staff/data owners to ensure staff, financial and student data align accurately for funding purposes.
• Prepare, write and distribute documentation as necessary to provide effective professional development, training and support for users.
• Perform district EMIS services as needed due to district transition.
• Assist in developing various software procedures as needed by NEOnet and school district personnel.
• Escalates and manages incidents with state support agency.
• Membership in OAEP and attendance at statewide EMIS meetings.
• Perform other duties as assigned by the NEOnet Director.

Required Qualifications

• Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.
• Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
• Ability to organize tasks into a logical and purposeful sequence.
• Provide problem-solving initiative, cultivate resources available from other OECN sites, the Ohio Department of Education, and associated commercial vendors.
• Familiarity with various computer systems and ability to use associated computer equipment.
• Ability to communicate with other employees and train others in the use of computer equipment.
• Maintain strict confidentiality of sensitive information and ensure compliance with all local and national security standards, policies, and regulations.

Desired Qualifications

• Minimum of two-year degree in Computer Science or equivalent.
• Working knowledge of computer languages and/or operating systems.
• Ability to use software tools to perform the tasks needed.
• Experience with the Data Analysis for Student Learning Software or equivalent.
• Principles of effective communication and customer service.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
• The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the Council.

Position Type

Position Type: Full-Time

Salary: $40,000 Per Year

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Michele Baker
• 700 Graham Rd
• Cuyahoga Falls, Ohio 44221
• Phone: [phone]
• Email: [e-mail]

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