Emerging Site Leader: Team Development & Guest Experience

Whistle Express Car Wash; Amarillo (TX); Presencial; USD 48 000 - 64 000; Tempo integral

Resumo da oferta

Whistle Express Car Wash in Amarillo, TX is seeking an Assistant Site Manager to work with the Site Manager to develop the team, own the guest experience, and maintain daily operations. You will lead onboarding, scheduling, and supervising staff to ensure excellent service and adherence to standards.

You will also promote memberships and services, monitor operations, and uphold safety and cleanliness in a fast-paced outdoor environment, driving revenue and guest satisfaction through proactive

Qualificações

• Prior management or supervisory experience preferred.
• Ability to develop and coach a team to meet standards.
• Strong problem-solving and decision-making skills.
• Excellent communication and guest-service orientation.

Responsabilidades

• Greet customers warmly and ensure they feel welcomed and valued at every visit.
• Assist in onboarding new team members and supervising scheduling to ensure adequate staffing.
• Promote unlimited wash memberships and other services to drive revenue.
• Monitor site operations and safety and report issues to leadership.
• Upsell services and participate in promotions to support sales goals.

Conhecimentos

Team leadership

Customer service

Salesmanship

Operations management

Descrição da oferta de emprego

Whistle Express Car Wash in Amarillo, TX is seeking an Assistant Site Manager to work with the Site Manager to develop the team, own the guest experience, and maintain daily operations. You will lead onboarding, scheduling, and supervising staff to ensure excellent service and adherence to standards.

You will also promote memberships and services, monitor operations, and uphold safety and cleanliness in a fast-paced outdoor environment, driving revenue and guest satisfaction through proactive