Emerging Program Manager — State & Local Gov (Hybrid)

Veridos GmbH; Columbus (OH); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Veridos America seeks a motivated Junior Program Manager to support the Ohio BMV Driver’s License and ID Card system. You will work closely with the Senior PM and customer stakeholders to ensure delivery and ongoing operations across 178 Deputy Registrar sites in Ohio.

The role offers hybrid work with on-site presence as needed and provides exposure to government programs, account management, and operational improvements within the Professional Services group.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 2–5 years of experience in project coordination, program management, account management, operations management, customer success, or a related customer-facing role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite and project management/collaboration tools.
• Ability to manage multiple priorities, work independently, collaborate in a matrixed organization, and drive work to completion.
• Strong customer-facing, analytical, critical-thinking, and problem-solving skills.
• Valid driver’s license and willingness to travel up to 15% based on business needs.
• U.S. citizenship required and subject to successful background screening.

Responsibilities

• Create and maintain project schedules, workplans, work breakdown structures (WBS), action item logs, risk registers, issue logs, status reports, and project documentation for assigned customer accounts.
• Coordinate project meetings with customers, subcontractors, vendors, and internal stakeholders, including preparation of agendas, meeting materials, meeting minutes, action item follow-up, and executive status reporting.
• Support preparation and submission of contractual deliverables, including Ohio BMV G1–G7 requirements and customer-specific deliverables.
• Monitor project and account health, including milestones, service levels, contractual commitments, risks, issues, and escalations.
• Assist with customer relationship management and service delivery reporting metrics.
• Support account growth activities including proposals, renewals, change requests, and onboarding / delivery of new projects.

Skills

Communication skills

MS Office Suite

Project management tools

Time management

Customer-facing

Analytical thinking

Critical thinking

Problem-solving

Travel readiness

U.S. citizenship

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Project management tools

Job description

Veridos America seeks a motivated Junior Program Manager to support the Ohio BMV Driver’s License and ID Card system. You will work closely with the Senior PM and customer stakeholders to ensure delivery and ongoing operations across 178 Deputy Registrar sites in Ohio.

The role offers hybrid work with on-site presence as needed and provides exposure to government programs, account management, and operational improvements within the Professional Services group.