Emerging Portfolio Performance Specialist

Naylor Association Solutions (Naylor, LLC); United States; On-site; USD 60,000 - 85,000; Full time

Job summary

Naylor Association Solutions is seeking a Junior Portfolio Performance Manager to oversee a defined portfolio of association media programs. You will collaborate with Association Success Managers and report to the Director of Portfolio Performance, driving delivery, monitoring revenue pacing, and supporting advertiser development.

This development track focuses on building diagnostic, commercial, and operational skills to progress toward full PPM ownership, with emphasis on detail, metrics, and

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 2-4 years of experience in project management, media operations, account coordination, or a client-services environment; B2B or association experience a plus.
• Demonstrated ability to manage multiple projects simultaneously against defined deadlines and performance targets.
• Strong analytical mindset with comfort working in data-driven, metrics-tracked environments.
• Proficient in Salesforce or comparable CRM; strong Microsoft Office skills required.
• Clear written and verbal communicator, professional and organized in both internal and client-facing contexts.
• Collaborative by nature — works well across functions and contributes to a team-oriented culture.
• Travel required approximately 10-15% based on portfolio needs.

Responsibilities

• Monitor revenue pacing, pipeline development, and conversion activity across assigned portfolio projects, flagging risks and opportunities proactively.
• Track project-level performance against revenue targets and provide regular pacing updates to the paired ASM and Director of Portfolio Performance.
• Identify gaps in advertiser development or sales activation and escalate with a recommended course of action.
• Maintain accurate forecasting inputs and performance data in Salesforce to support portfolio-level visibility.
• Serve as the operational point of coordination across assigned media projects, ensuring alignment between Sales, Content, Marketing, and Production teams.
• Support project kickoff processes and cross-functional alignment meetings, ensuring all teams are clear on sales strategies, timelines, and project KPIs.
• Partner with Project Administrators to maintain accurate project setup, sales support documentation, and administrative accuracy throughout the project lifecycle.
• Track deliverables and milestone completion, escalating timeline risks before they affect client experience or revenue outcomes.
• Support the development and execution of advertiser outreach strategies for assigned portfolio accounts, working in coordination with the paired ASM and sales team.
• Assist in identifying upsell and product expansion opportunities within existing advertiser relationships, contributing to contract growth across the portfolio.
• Build familiarity with Naylor's full product and solutions portfolio to support accurate, relevant pitch activity at the account level.
• Track advertiser engagement, conversion rates, and renewal activity, surfacing patterns that inform strategy adjustments.
• Work closely with the paired Association Success Manager to align project plans with client expectations and ensure execution stays on track throughout the program cycle.
• Contribute to client-facing reporting including revenue performance dashboards, pacing updates, and budget reviews as directed by the ASM.
• Support client communications and internal decisions when the ASM requires backup or additional capacity.
• Bring forward observations about client satisfaction, program gaps, or growth opportunities to the ASM and Director of Portfolio Performance.
• Maintain CRM hygiene and Salesforce data accuracy across all assigned accounts, including contact records, pipeline entries, and performance notes.
• Participate in continuous improvement efforts — identifying workflow inefficiencies and contributing to team process development.
• Engage actively in mentoring and coaching conversations with the Director of Portfolio Performance, building toward full PPM-level portfolio ownership over time.

Skills

Analytical mindset

Multi-project management

Effective communication

Collaborative

Travel readiness

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Salesforce

Microsoft Office

Job description

Naylor Association Solutions is seeking a Junior Portfolio Performance Manager to oversee a defined portfolio of association media programs. You will collaborate with Association Success Managers and report to the Director of Portfolio Performance, driving delivery, monitoring revenue pacing, and supporting advertiser development.

This development track focuses on building diagnostic, commercial, and operational skills to progress toward full PPM ownership, with emphasis on detail, metrics, and