Emerging Markets Account Manager

American Red Cross; Greenville (NC); Hybrid; USD 64,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with match

PTO starting at 15 days

11 paid holidays

Paid Family Leave

Job summary

American Red Cross is seeking a proactive market development professional to design and implement strategic plans to expand blood sponsor partnerships. You will guide volunteers, manage diverse stakeholders, and drive program execution across assigned territories.

The role requires a Bachelor’s in marketing, sales, or communications, with at least three years of related experience. Travel and strong communication skills are essential, with a driver’s license and good driving record required.

Qualifications

• Bachelor’s degree in marketing, sales, or communications required.
• Minimum 3 years of related experience or equivalent combination.
• Strong communication, presentation, and interpersonal skills.
• Valid driver’s license and a good driving record required.

Responsibilities

• Design and implement a strategic market plan in partnership with Donor Recruitment leadership.
• Expand market presence by cultivating blood sponsors and diverse demographics.
• Manage internal and external stakeholders and drive projects to completion.
• Analyze data, conduct research, and prepare reports for management review.
• Support contract negotiations and development of proposals.
• Travel as required to meet sponsors and communities.

Skills

Group dynamics

Direct sales

Customer maintenance

Negotiation

Program development

Oral communication

Written communication

Training and presentation

Team leadership

Executive presence

Education

Bachelor's degree in marketing, sales or communications

Job description

**Job Description:**Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. **Where Your Career is a Force for Good!** **WHAT YOU NEED TO KNOW:**Develop and expand relationships with a diverse population of blood drive sponsors to increase market presence and drive growth in emerging communities. Support, guide, and provide leadership to volunteers, ensuring successful engagement, retention, and program execution. **WHERE YOUR CAREER IS A FORCE FOR GOOD:** * Design, develop and implement a strategic market plan strategy, in partnership with Donor Recruitment leadership, to effectively identify, cultivate and expand a diversified population of blood sponsors within assigned territory.* Manage complex internal and external stakeholder management, including project management and executive-level relationship development.* Analyze data, conduct research, identify trends, conduct business plan analyses and feasibility studies to identify advantageous strategic business directions and prepare reports and recommendations for management review.* Implement specific blood sponsor collection initiatives, including initial outreach efforts and cultivating relationships and partnerships with key demographics.* Support corporate communication efforts to external parties, including developing and disseminating communication and marketing materials to relevant demographic population sponsors.* Assist in the development of proposals and support contract negotiations.* Identify areas of operational improvement and assist in the implementation of relevant action plans.* Responsible for providing own transportation for business purposes. **WHAT YOU NEED TO SUCCEED:**Education: Bachelor's degree in marketing, sales, communications or relevant field required.Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.Skills & Abilities: Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively develop and implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills, are required. A current valid driver's license and a good driving record are required. Ability to work on a team and lead through influence. Proven track record of advancing inclusive engagement strategies. Experience with media interviews, communications, acting as a spokesperson. Executive presence. Cultural competency. Ability to communicate medical product and patient needs to an external audience. Ability to work on a team.Travel: Some travel may be required. **WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):*** Bilingual* Experience in successfully meeting goals. **BENEFITS FOR YOU:**As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:* Medical, Dental Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting at 15 days a year; based on type of job and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with up to 6% match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognition ***The salary range for this position is:** $64,000-$72,000 annually, plus incentive.*