Emerging Accounts Growth Specialist (Onboarding & eCommerce)

Neogen; Lansing (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid Time Off

Career Growth Opportunities

Meaningful Work

Collaborative Culture

Job summary

Neogen is seeking an Emerging Accounts Sales Representative to manage a high volume of early-stage customer accounts in the United States. You will onboard new customers, guide them to Neogen’s product portfolio, and promote self-service options such as eCommerce and learning resources.

Responsibilities include developing accounts, coordinating with channel partners, and ensuring efficient customer engagement while driving growth and revenue across emerging segments.

Qualifications

• Minimum 3+ years of experience in sales, account management, or customer service.
• Strong communication skills with the ability to guide customers toward efficient solutions.
• Experience working with CRM systems and digital tools.
• Bachelor's degree preferred.

Responsibilities

• Account Management & Development: manage a high volume of emerging accounts and monitor growth opportunities.
• Customer Onboarding & Enablement: initiate account setup and drive adoption of eCommerce and self-service tools.
• Channel & Digital Engagement: direct customers to the best purchasing pathways and partners.
• Operational Efficiency & Execution: maintain CRM records and use data to optimize engagement.

Skills

Communication skills

CRM systems

Digital tools

Education

Bachelor's degree

Job description

Neogen is seeking an Emerging Accounts Sales Representative to manage a high volume of early-stage customer accounts in the United States. You will onboard new customers, guide them to Neogen’s product portfolio, and promote self-service options such as eCommerce and learning resources.

Responsibilities include developing accounts, coordinating with channel partners, and ensuring efficient customer engagement while driving growth and revenue across emerging segments.