Emergency Veterinary Client Care Coordinator- Part Time

MedVet; Liberty Township (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

MedVet in Ohio is seeking an Emergency Veterinary Doctor Coordinator to join our fast-paced ER team. You will support specific doctors during shifts, coordinate diagnostic scheduling, and manage client communication and case documentation.

Applicants should have prior veterinary experience, strong calculation skills for drugs and CRIs, and excellent verbal and written communication. This role requires flexibility in hours and the ability to thrive in a high-pressure environment.

Qualifications

• Prior veterinary experience is required.
• Proficient in calculations for drugs, CRIs, and unit conversions.
• Flexible with work hours; able to handle high-stress, fast-paced ER environments.
• Excellent verbal and written communication skills.

Responsibilities

• Directly supports specific doctor(s) for a given shift; may support different doctors within a department at different times.
• Ensures follow through of departmental workflow for the supported doctor(s).
• Collaborates on scheduling of consults, transfers, and diagnostics.
• Delegates team responsibilities as appropriate to team members.
• Acts as point of contact for referral partner transfers/inquiries if doctor is unavailable.
• Provides departmental client communication for cases (care plan discussions, Q&A in absence of doctor).
• Drafts medical record documentation for supported doctor(s).
• Monitors e-mails and voicemails for doctor(s).
• Assists with outpatient procedures as required by doctor(s).
• May escort clients to exam rooms and prep/maintain exam rooms.
• May mentor or train team members.
• May coordinate and delegate prescription refills to team members.

Skills

Veterinary experience

Calculations (drugs/CRIs)

Fast-paced adaptability

Verbal & written communication

Education

DVM / Doctor of Veterinary Medicine

Job description

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for: Emergency Veterinary Doctor Coordinator

Schedule

Sunday 12p-12a and Wednesday 2p-12a

Never a dull moment in the ER! Are you someone who likes to be constantly moving from one thing to another? Our Emergency team is the perfect place for technicians who thrive in a fast-paced environment, can shift gears quickly and handle the stress of critical situations with ease. Every day is different and there’s never the same case twice!

What you’ll do:

• Directly supports specific doctor(s)for a given shift; may support different doctors within a department at different times
• Ensures follow through of departmental workflow for the supported doctor(s)
• Collaborates on scheduling of consults, transfers, and diagnostics
• Delegates team responsibilities as appropriate to team members (rounding cases, planning and managing diagnostic scheduling and information, etc.)
• Acts as point of contact for referral partner transfers/inquiries if doctor is unavailable
• Provides departmental client communication for cases (i.e. concerns, care plan discussions, Q&A in absence of doctor, etc.)
• Drafts medical record documentation for supported doctor(s). Creates initial patient history, documents/gathers initial vital statistics and treatment orders, scribes referral letter and discharge/dismissal letter for doctor review.
• Monitors e-mails and voicemails for doctor(s)
• Assists with and ensures completion of outpatient procedures as required by doctor(s) (bandage changes, post-operative radiographs, diagnostic samples, medication administration, etc.)
• May escort outpatient clients to and from exam rooms and prepare/maintain exam rooms
• May act as a mentor or trainer for team members
• May coordinate and delegate prescription refills to team members

Who you are:

• Prior veterinary experience required, previous emergency experience desired
• Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
• Flexibility with work hours and able to work additional hours when necessaryAbility to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills

Come as you are.

MedVet is an equal opportunity employer.

We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.